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A well written script is the cornerstone of any great on hold message. It must capture the caller’s attention, so they remain engaged while navigating menu options or waiting on hold. The script that callers hear can set the tone for the rest of the conversation. It should also be in line with your goals, which can be broken down to 3 main objectives. It can be to inform the caller, promote the brand or product, or just entertain the caller. Most of all, it has to be engaging.
2.) Bienvenido/a a John Doe. Lo sentimos, está llamando fuera de nuestro horario de oficina. Nos puede contactar personalmente de lunes a viernes de 8:00h a 18:00h y los sábados de 9:00h a 16:00h. Por favor, deje un mensaje o envíe un correo electrónico a [email protected]. Contactaremos con usted lo antes posible. Gracias.
Website: http://soundcommunication.holdcom.com/bid/67458/Personal-vs-Business-Voicemail-Greetings
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This is a test. This is a test of the Answering Machine Broadcast System. This is only a test.
“Hello, you’ve reached the special agent Bond. James Bond. Okay okay, it’s actually [last name]. I’m currently away saving the world on a top-secret mission but I will get back to you as soon as possible. Please leave your name, contact info, number, and availability and I’ll call back as soon as I’m done helping M16. Have a great day. [last name] out!”
Keep it brief and concise Remember that customers and clients are also busy so make sure that you get the message across in the shortest possible time.Give options to get more details Creating a voicemail menu can be a timesaver for both you and your callers. ...Ask for detailed messagesHow do you set up a voice message?
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Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.
“Hey! You’ve reached us here at [XYZ company]. All our team is currently out of the office for the holidays. We’ll be back to work on [date] well-fed and therefore eager to speak with you!
In order to ensure customer satisfaction, it is not only important how a business records their outgoing voicemail greeting, but also how they respond to incoming messages. It has been reported that most individuals do not mind leaving voicemail messages, but they can often become frustrated and disheartened when a business does not return their call in a timely manner or ignores the voicemail altogether.
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
An effective professional voicemail greeting should have these elements: Information: Your business voicemail should provide all the information the caller needs. At the least, the recording should include your name, the name of your company and your office hours.
Sorry, Chris and Susan aren’t here right now. Please leave your name and number after the tone. If you are calling regarding an outstanding debt, please leave your message before the tone.
Just Now Basic Phone Scripts – Starting at $50 per page. A phone script that gives a basic message in each box. See Example (PDF) Sales Phone Scripts – $100 per page. A phone script that gives an extended sales pitch. See Example (PDF) How we quote a script. Your script should be submitted with the following parameters: Font: Times New Roman.