Making an outline of the call flow and writing out scripts for each phase and menu in it can help ensure that there are no gaps in the process from start to finish. This way, callers can reach the voicemail recording in the first place.
9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
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Hey, who’s this? I’d actually pick up, but my phone is staring at me. OMG! I just saw it wink!
Hi! I seem to be in the room, but I can’t quite locate my phone at the moment. If you leave a message and number, I’ll ring you up whenever I find it, or if you happen to know where I left it, let me know!
1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.'] Leave your name and number, and we'll discuss how your company can see similar results."
Greetings. You’ve reached the office of [Name]. I’m either out of the office or gone for the day. However, your call is extremely import to me, so I’d appreciate it if you’d leave your message, along with your contact information, at the sound of the beep. Thank you for your call.
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
You've reached Wainwright Packaging. We are currently closed and will re-open at 8 am tomorrow. For our office locations, press 1. To track a package via Fed EX, press 2. To track a package via UPS, press 3. To track a package via USPS, press 4. For after hours support, press 5. To leave a voicemail, press 6.
Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!
Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
Website: https://www.amazingvoice.com/blog/10-best-professional-voicemail-greetings
Finally get an answering machine. Now how does this thing work? Hmmm. Press record button, I did that, and the light should be on. I wonder why it’s not working right. Hmmmm, I wonder what this button does……
Out of town? Your callers should know. Let them know with the following vacation voicemail greetings.
Website: https://www.voicent.com/pbx/setup-professionally-recorded-greetings.php
Website: https://android.stackexchange.com/questions/77846/accept-call-then-play-a-pre-recorded-voice-message-to-caller
If needed, you have the option to send voicemails via email automatically. Besides, there is also an option to create greetings for your callers.
Please leave your detailed message, name, and number and I will call you back as soon as I can. How to Answer the Business Phone. In most cases, the phone serves as your main point of contact with other people, and how you answer the phone says a lot about your business. Answering the phone in a professional manner leaves a good impression.