For many small businesses, the announcement will send the caller straight to a voicemail box. But larger organizations may decide to direct callers to a phone menu or forward the call to an external destination, depending on the situation. These options can include: Listing individual voicemail boxes for different departments or employees. Forwarding calls to a professional answering service. Giving callers an option to connect to an after hours or emergency support line. Directing calls to a personal cell phone. Presenting menu options for additional recordings about office locations, ongoing promotions, and other information.
The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line. You may also want to include your address if there are multiple companies with the same name.

Virtual voicemail is a cloud voicemail service that lets you access your messages online or through an app. Since your virtual voicemail box is not tied to a traditional phone system, you can stay informed and be responsive even when you’re away from the office.
Lili is a telecom voice branding solution for your business. She offers quality telephone voicemail recording services to industry leaders. Companies who work with Lili know they deserve the very best.