The biggest reason voicemail has become so passed? There are just better, faster, more convenient ways to get a message to someone: like via text, iMessage, or WhatsApp. Voicemail also takes a relatively long time to access. You can quickly glance a text message, but with a voicemail you often have to log into to retrieve the message and then listen to the sender ramble for dozens of seconds about something they could have conveyed in a text message that takes two seconds to read.
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1.“Hi! Thanks for calling [company name/your name]. Please leave a brief message and we will get back to you as soon as possible. Have a great day!”
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“Joe is on a vacation far away. You called him up to talk it over. So many things that you want to say. Leave your message when the beep is over. I don’t want to miss your call tonight. I already missed your call tonight.”
1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.'] Leave your name and number, and we'll discuss how your company can see similar results."
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That is a good point. If these are patients and family members calling in maybe something like "Have a peaceful day" would be better.
Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
Your prospects are under the impression that a brand will be always available to cater to them, now for some circumstances, a few brands might not be able to serve their prospects 24/7 which is why creating a voicemail message becomes useful.
4. Funny Voicemail Greetings. Hi, you’ve reached [your name] at [X company]. We are busy trying to save the world by [what your company does best]. If you want to learn more about how we do it, please leave us your name and phone number, and we will get back to you as soon as our mission is complete— which should be fairly soon.
No one wants to sit and listen to someone talking drone and monotone on a voicemail greeting. Remember to keep it upbeat and avoid sounding like a robot!
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
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