No one wants to sit and listen to someone talking drone and monotone on a voicemail greeting. Remember to keep it upbeat and avoid sounding like a robot!
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Your voicemail greetings sets the tone for how callers perceive you and your company. With a proper business voicemail, you can foster positive business relationships and engage the customer. Upbeat messages that are short and to the point are best and be sure you don’t rush through your message. Here are eight key elements for recording a proper business voicemail greeting: Keep It Short and Upbeat Announce Yourself and Business Short Apology Statement Invitation to Leave a Message When to Expect a Return Call Rehearse Before You Record Say NO to Monotone Stay Up to Date 1) Keep It Short and Upbeat
2.) Welcome to John Doe. Unfortunately you are calling us outside our normal business hours. Personally you can reach us Monday to Friday from 8am 6pm and Saturday from 9am to 4pm. Please leave a message, or send us an email to: [email protected]. We will contact you as soon as possible - Thank you.
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10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.
Selection of pre-recorded phone greetings and on hold messages: Please follow step 2 to select your desired phone message. STEP 1 CHOOSE LANGUAGE: US English . UK English . Spanish. French. Portuguese. German. Italian. Phone: …
Hi! I’m not here right now, I seem to have broken my tomatoes…You wouldn’t happen to have any tomato paste on you, would ya?
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
Practice makes perfect. Again, another obvious one, but it has to be stressed. If you want your voicemail greetings to come off as genuine, you have to practice. If you simply throw together a greeting that sounds and feels rushed, your customers aren’t going to let you get away with it. You will come off as if you don’t really care, and that won’t convince anyone you’re prioritizing the customer experience.
Many businesses try to save money by selecting an amateur voice actor from inside the company to provide a recording. The trouble with this is that: The “actor” is typically an amateur with no voiceover experience. The company doesn’t have personnel with directing voiceover. The “actor’s” goal is to finish quickly and get back to work, not make the best-quality recording.
You can access listen to your voicemail messages from Microsoft Teams apps or phones, Skype for Business apps or phones, or Outlook apps.
Here, the pet care company leaves multiple options to fulfill the needs of the callers. They also have the option for attending to callers with immediate needs.
Hello, (your name) summer home. Some are home, some aren’t. Leave your message at the tone.
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3. Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.