Using concise and simple words in your scripting helps ensure callers can comprehend what is being said. Although a complete on-hold message can be quite lengthy, it should include concise and to the point single messages. Aim to get each message across in around 35 to 40 words. Remember, what may read great in written word doesn't necessary sound great said out aloud.
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Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you.
When you create a voicemail message, the next thing you need to ensure is that your prospects are aware that they have reached the right person so no confusion takes place.
When recording your business voicemail greeting, be sure to identify and introduce yourself and your business. This helps to confirm your caller that they have reached whom they intended.
A professional and personable voicemail greeting is beneficial for several reasons. Read ahead to find out what these are.
The next key element is giving a short reason or apology for being unable to take the call. Make sure to say something quick and concise like: “We are sorry to miss your call, but we are assisting others or away from our desk.”
The most professional voicemail message should include a formal tone and specific instructions. For example, you may say “Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.”
17. “Hi, you’ve reached [your name, the office of X company]. We’re closed until [date]. Please leave your name and phone number and someone will return your call ASAP. Have a great [New Year’s, Fourth of July, day].”
An excellent business voicemail greeting conveys your level of professionalism and competence while also providing your callers with a glimpse into your company’s culture and level of care. As minor as it may seem, your voicemail greeting can instill confidence and trust in your callers or it can be a cause for concern.
Once the transcription is finished, the dialogue box icon will turn green and clicking on it will show the transcribed message.
– I wish I was available to take your important call but, you see, I’m trying to do a lot of things that just can’t get done when I’m talking on the phone. Please leave your name and number and I’ll try and call you back if everything gets done.
“Hi. Thanks for calling (name of your business). All our sales reps are busy with other customers and will return your call as soon as possible. If you want to check the status of your order or for pricing information, you can visit our website at (website address) or leave your name and contact number after the tone. To return to the main menu, please press (number to the main menu). Thanks for your patience.”
Nowadays, phone calls are necessary for you in your business or personal life. Every person tries to pick up every important call, but you miss it when you are away from your phone. You can record every call received by others when you are not available by using the phone message templates. Below we share some points that elaborate on the importance of phone message templates.