Keep the Voicemail Message Informative and Concise. Make it easy for customers to leave a message, as you don’t want to risk them hanging up due to an overly long or complicated greeting. Your business voicemail message should not be longer than 20-30 seconds long, and the shorter, the better.
You have reached [your name] at [your company]. ...You've reached [your name] at [your company]. ...Thank you for calling. ...Thank you for calling. ...Hi, you've reached [your name] at [your company]. ...Hi, thank you for calling me. ...Hey, this is [your name]. ...Hi, you've reached the voicemail of [your name] at [your company]. ...Hello. ...
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A word of warning: These greetings will not do you any favors if you're in the midst of a job hunt or work in a conservative industry. Always remember your target personas. If there's a chance they won't appreciate your sense of humor, opt for a straightforward greeting instead.
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We’re keeping it simple with this one. Just a few basic elements to help you get started. As long as you know who your audience is, the message you wish to convey, and the information you need from the caller, the rest should fall into place quite nicely. Let’s face it, a voicemail greeting for a lumber company will probably be different than that of a psychologist’s office. One greeting is aimed at securing potential customers, and the other is geared towards appointments, more or less. Once you are certain who your caller is, the better your voicemail. Center on your audience, first and foremost. Knowing what to relate ensures that your caller will leave the right message. For instance, if you’re a retail store, you would include your hours of operations, and perhaps any specials that you’re running. If you are a therapist’s office, then you’d need to include an alternate number in case a patient is having an issue and requires immediate help. Again, this will vary depending on the business. Here, a therapist would definitely request the caller leave their contact information. However, a retail store chain might not request that. There are also complex voicemail systems such as those used by mobile phone services, which ask you to press a certain number on your phone, where you are asked to leave your account information. Again, as you can see, it all boils down to the demographics of your callers, and what you need from them to conduct the best business possible. Depending on the situation, your caller might be in a good mood or not. In either case, they’ll probably be eagerly awaiting your call. So, it stands to reason that you only promise them a call back if you can deliver. In other words, if you’re a small shop and you’ve decided to close due to a much-needed sabbatical, then don’t leave a voicemail greeting where you promise them to call right back. However, if you have an active customer service staff, then you can promise to return their call within the same day.
We are unable to come to the phone right now. At the tone, please leave your name, number, and Master Card, Visa, or American Express account number and we’ll get back to, pending credit approval.
Website: https://momentumtelecom.com/quicktips/set-voicemail-greetings-online-portal/
Feel free to add a personal touch to make your voicemail message fun and interesting. Clients will feel reassured when they know their messages have been received and you will get back to them.
Before moving on to learning about voicemail message templates, let’s learn some tips to effectively take phone messages. Tips for Taking Phone Messages Effectively . Creating a phone message template is the first step in starting a good phone communication procedure – but it doesn’t stop there.
You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.
It’s imperative for any business owner and/or entrepreneur to have a professional, snappy and appropriate voicemail greeting for their business. Automated greetings will only help current customers stay in touch with you and you will create a great first impression on potential clients.
2. Personal Voicemail Greetings. Customer Support Representative Voicemail Greeting. Hello, you've reached [name] at [X company]. If you need help with [X reason] please contact [X person/X system] or [visit our website and send us an email].
Are you creating a voicemail greeting for your entire company or team? These business voicemail greetings will do the trick.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
The first impression callers experience. Make sure the phone prompts that welcome and guide the callers are clear, concise, and professional, with a voice that matches your brand and culture. You may not get a second chance.
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