Thanks for calling (our company). The office is currently closed. Office hours are 9am to 6pm, Eastern Time. Please leave a message at the tone and we'll call you back on the next business day. Thank you.
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Some of the best business phone systems allow you to create multiple voicemail greetings so that you don’t have to constantly re-record your greeting. This is a great feature as it gives you the option to have different voicemail greetings depending on whether a call comes in during or outside of business hours.
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Please leave your full name, contact details and reason for calling and I will call you back as soon as I’m back. Thanks for calling!”
For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation. Related: Business VoIP Providers
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8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back."
Say that your prospects want to speak to the sales department and so when they realize that they have reached the right department and hear the voicemail messages, they will be compelled to leave their contact details so that the sales team can reach out to them later. They will be relieved.
A well written script is the cornerstone of any great on hold message. It must capture the caller’s attention, so they remain engaged while navigating menu options or waiting on hold. The script that callers hear can set the tone for the rest of the conversation. It should also be in line with your goals, which can be broken down to 3 main objectives. It can be to inform the caller, promote the brand or product, or just entertain the caller. Most of all, it has to be engaging.
4. Funny Voicemail Greetings. Hi, you’ve reached [your name] at [X company]. We are busy trying to save the world by [what your company does best]. If you want to learn more about how we do it, please leave us your name and phone number, and we will get back to you as soon as our mission is complete— which should be fairly soon.
5. Don’t Forget To Smile. Smiling is a total game-changer when it comes to the tone of your voicemail greeting. We’ve all heard someone smiling through a phone, but we rarely think about how different it sounds when we do.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
1. Limit Background Noise. If you’re recording your greeting from the back of a New York City cab with the windows down, it’s gonna be pretty obvious to your callers.
Did you know? In a short documentary, 200 Cadillacs, the various gift recipients of Elvis Presley were interviewed about the King’s generosity. While the exact number of cars is unknown, some report as many as 200 (more or less) Cadillac’s were gifted by Mr. Presley to friends, loved ones, fans and strangers alike.
1. Limit Background Noise. If you’re recording your greeting from the back of a New York City cab with the windows down, it’s gonna be pretty obvious to your callers.
Use these tips to create a great voicemail greeting that doesn’t turn off your callers. Use an economy of words. There are some recordings on your phone system where it’s good to provide a little more detail, such as promotions and the like, but a voicemail greeting is basically for utility.