A professional voicemail greeting should be no longer than 60 seconds. List the important information we've discussed above, provide alternative methods of communication and close with a thank you.
Before using pre-recorded voicemails with your prospects, try it out yourself first by calling your own cell phone and leaving a few messages. You will get to hear exactly how it will sound to your prospects and if you notice any time gaps, you can retry and adjust your voicemails until you get it to sound great.
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These voicemail iPhone apps allow users to create customized voicemail greetings for their contacts, transcribe voicemails that come into their inbox, and send them to you like email messages.
When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
That being said, there’s nothing wrong with giving your friends and family a little chuckle when they reach your voicemail. Use one of these funny celebrity outgoing message recordings to greet callers on your personal line.
– Sorry, I can’t be everywhere, and sitting by the phone ready to take your call, just isn’t going to happen. The best thing to do is to leave your message and not be offended that I wasn’t able to speak with you. Thanks.
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7. Hello, this is [your name] at [your company]. I’m currently out of the office, but if you leave your name, number, and a brief message, and I’ll return your call as soon as I get back.
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On hold messages can be recorded for many purposes, such as promoting your business, answering FAQs or announcing important customer service information. It's important to be clear in the message you are trying to get across. Confusion leads to disengagement and reflects badly on the brand. Determining your callers' wait times is necessary to determine the required length of the on-hold message. Making the recording too short can lead to the message being played too many times. This can be repetitive and lose the caller's attention while they hold.
As a visual voicemail, it enables you to check on incoming voicemails from smartphones and any other devices. If you often use many devices, this app can be very helpful. You can easily transcribe the voicemails and deliver them to your inbox for privacy and security reasons. Converting the voicemails to text messages and email formats is a piece of cake!
For example, this is how Nextiva’s call analytics page looks like. You would need to track how many users hear each voicemail greeting and how they responded. Voicemail greetings with a higher score of customers leaving a message are working efficiently. Voicemail messages that are not even heard completely are a failure.
Hello. You’ve reached the offices of [Business Name]. At present, our office is closed for repairs. However, you may reach us at our temporary location, at 555-555-3432. There, we will be able to pick up your call, 9 to 5, Monday through Friday. Thank you.
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9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.