Your voicemail greeting is very important and reflects the image of your company and can leave a lasting impression on your customers. So, it is extremely important that you have a voicemail greeting that shows that their call is very important to you and that you’re very serious about your business.
Website: https://behavioralhealthconnection.net/blog/3-ways-improve-your-therapist-voicemail-script
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For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
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When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
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Business voicemail greetings are rarely thought of as a prime way to connect with customers. But just because you're not available doesn't mean you can't make a positive impression on your customers when they reach your voicemail box.
Mention the details up front to notify callers of the situation immediately. If possible, specify which dates your office will be closed or when you will be back in business.
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Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
8. Hi there. This is Joe speaking. I’m home right now, and in a moment I’ll have a decision to make. Leave your name and number and I’ll be thinking about it…
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
Voice broadcasting is a tool that allows you to send recorded voice messages to multiple phone numbers simultaneously. The sender can record messages in advance and use a centralized interface to send them all from a phone number. Most companies, like DialMyCalls, allow you to send out thousands of messages at once.
We all loved watching Columbo don his beige trench coat (cigar in hand) as he solved each crime on the hit series. Always an underestimated detective, Columbo had a way of unassumingly asking questions or inserting his “one more question” lines to the villain.