When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
After you have created your Voice Mail entry, you can assign it to any of your DID from your main portal. Please refer to DID Numbers -> Manage DID -> Edit DID -> Voicemail. Also under the same screen you can set the Ring Time (The maximum amount of time a call to your DID can stay in "Ringing State" before we cancel the call to no answer). Please note that 30s equals to 6 rings.
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It’s a good practice for each of your team members to have their own personal business phone numbers. There are many reasons why they shouldn’t use their personal cell phone number for business, so you’ll want to give them their own phone number through your VoIP provider or phone system.
Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.
-Hello? Oh hey wait a minute I can’t hear you… Sorry, hold on… Nope, still can’t hear you. You want to know why? Because I’m not here right now. So leave a message at the beep.
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1. Limit Background Noise. If you’re recording your greeting from the back of a New York City cab with the windows down, it’s gonna be pretty obvious to your callers.
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“Hey there, baby. This here is the king. Hell, I’m a little busy right now but why don’t y’all leave a message and maybe later, we can go get a cheeseburger and pick out a Cadillac. Thank you, thank you very much.”
Don’t be too hard on yourself. Chances are, that voicemail that you’ve recorded and deleted thirty times has been just fine. Your main goal is not to get in the way of the caller leaving a message, which is exactly what can happen if you overthink it or drone on too long.
“Hi. You have reached (your name). I am sorry that I’m not able to take your call right now. Please leave your name, number and your message and I will call you at the earliest. Thanks.”
Many busy businesses utilize auto attendant greetings to make a great first impression, however, if your business relies on the personal touch of a live receptionist, it is important to have a plan in place when that position is unstaffed. Make sure your voicemail greeting contains the useful information that your receptionist would normally provide. This could include: location & directions, office hours, website URL, or social media info, as well as any pertinent company information.
27. Hi, It’s [your name] of [your company]. I’m in a meeting at the moment. Please leave your message and contact information, and I will get back to you within [realistic timeframe]. Thank you for calling.
A professional voicemail greeting can be the difference between a caller proceeding on to deliver their message or simply hanging up. Ensure you take the time to craft the right voicemail greeting for your business.
2.) Bienvenue chez John Doe. Malheureusement, vous appelez en dehors des heures de bureau. Personnellement, vous pouvez appeler du lundi au vendredi de 8h à 18h et le samedi de 9h à 16h. Laissez un message ou envoyez-nous un email sur : [email protected]. Nous vous recontacterons dès que nous le pourrons. Merci.
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