After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
Don't lose customers after hours. Here are some best practices and sample scripts for professional auto attendant and voicemail phone greetings.
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The first thing you should consider in a voicemail is to indicate that the caller has reached the right person. Thus, those who cannot reach you may leave a voicemail by not giving up their intentions and not hanging up. Here are some of the best examples of voicemail you may use for your own business. There are also tips for leaving the best possible greeting. So, let’s start creating the best possible voicemail messages for your business.
Thank you for calling [LinkedPhone – The Work From Anywhere Business Phone System]. Our office is closed until [Monday, January 25th for the holiday weekend]. If your call is urgent, please contact [Anya at 212-555-1212 or [email protected]]. Otherwise, please leave a message and we’ll get back to you as soon as we return. We value your call. Thank you from everyone at [LinkedPhone].
– Thanks for calling. This is (name). Today is a Friday and I am working from our corporate office. If you need to reach me immediately, please call (number). Otherwise, please leave me a message and I’ll return your call as soon as possible.
If there are changes to the device's SIM state (ACTION_SIM_STATE_CHANGED) or Carrier Config values (ACTION_CARRIER_CONFIG_CHANGED), and a valid configuration for the given SIM no longer exists, then the voicemail source is unregistered locally and the voicemail tab disappears. If the SIM is replaced, VVM will be re-enabled.
While it may seem like a small detail, setting up an after hours announcement can help you win and keep customers. By presenting a clear, welcoming message containing relevant information about your business, you are showing callers that you value their time.
Type of project (business voicemail, text to speech, voice recognition, help lines, etc);Number of words in the finished/approved text;Number of files;File format preferred (mp3, wav).
19. “Hi, you’ve reached [your name] at [X company]. We are sorry but our office is closed until [date]. Please leave us your name and phone number and our team will get back to you as soon as possible. Enjoy [holiday] and thanks for calling [company name]! If you do happen to be open the holiday season, it’s important to provide holiday hours. Especially if your hours vary from your regular hours.
Hello! You have reached the voicemail of (…). Please leave your name, number, and your message after the beep. I will call you back as soon as possible.
4. Google Voice. For people living in the United States, there is a great voicemail application available for you. Google has also succeeded in this field and launched Google Voice.
An internal voicemail greeting is used to greet people who call you from within your own company, such as from another extension within your company and its internal phone system.
– I wish I was available to take your important call but, you see, I’m trying to do a lot of things that just can’t get done when I’m talking on the phone. Please leave your name and number and I’ll try and call you back if everything gets done.
Website: https://learn.uc.spectrumenterprise.net/phones_and_voicemail/recording_custom_greetngs/
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The way all your words and sentences come together gives your script a distinct written tone. Combine that with a specific speaking tone to create an on-hold message that reinforces your brand and product set. Selecting the correct tones will ensure your intended message is communicated effectively. If your target market is the younger generation, then a tone which embodies fun and excitement would be most suitable.
One thing to remember is that it’s not all about you. Yes, you need to recognize what makes your life easier, but you need to make sure you know what makes your customers’ lives more difficult in order for you to determine what kind of actionable voicemail greeting you need them to hear. This, of course, will make your life easier too.