Do they want to sit through an IVR menu that may or may not direct them to the right person? Do they know you’re a one-man/woman team and there’s no reason to sit through a menu? Skip the menu entirely and let them leave a message as quickly as possible. There’s no reason to add any additional steps or make your customers go through leaps and hurdles to leave a simple voicemail. When you identify what your customers’ pain points are, you make it much easier to determine what you want them to do to save everyone from the unnecessary stress.
As of Oct. 16, 2013, the FCC interpreted “prior express consent” as requiring a signed, written agreement, specifically agreeing to receive text messages or telemarketing calls and voicemails using a pre-recorded voice.

Use pre recorded phone messages to communicate with your staff about emergency notifications or schedule changes. Schools also use this tool to get messages out to parents if their child was late or absent from school or to the masses when …
4. Greetings, you have reached the Sixth Sense Detective Agency. We know who you are and what you want, so at the sound of the tone, please hang up.