Now, we’ve covered the topic a bit at length in the past, with sure-fire ways to engage callers with your business voicemail greeting. Still a solid basis for constructing your new voicemail greeting, we’ll cover a quick recap of the most important aspects of a voicemail greeting for those that are unfamiliar.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
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How to Make Great Answering Machine Messages. Voicemail greetings should be professional, but depending on you, the company you’re with or own, and the situation, the structure may vary. There are a few different considerations to keep in mind when you’re thinking about and recording your voicemail greeting. Don’t be generic.
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7. Identify Yourself And Your Business. When you call someone for the first time, unless you know their voice, you really have no way of making sure you actually called the right number.
Login. Dial your phone number/extension, and then: From your own phone: Enter the correct passcode to reach the Voice Messaging Main Menu. At Voice Messaging menu, press * to reach the Voice Portal Main Menu. From a phone other than your own: Press * during your outgoing greeting to reach the login prompt. Enter the correct passcode to reach
“Hello! You’ve reached the voicemail of [your name], [your job title]. I’m currently either away from my desk or on the other line. Please leave your name, telephone number, and a short message after the beep, and I’ll be sure to get back to you as soon as I’m available.”
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Note in the above screenshot, our system ran perfectly fine for nearly three weeks. On September 12, however, we must have lost internet connectivity in my house as shown by the 9 minutes of downtime. The Pi and our scripts were running fine, but the webserver didn’t have web connection in the wee hours of the morning. Regardless, that problem thankfully sorted itself out!
Python alone isn’t quite enough though. For phone calls, SMS and voicemail support you need additional tools, similar to reverse phone lookup for those who are interested in using a caller id system. Enter Twilio.
If your customers feel that you don’t care, they’ll take their business elsewhere. Experiences are the differentiating factor between businesses. Big efforts to improve the overall experience in tiny ways by crafting a voicemail greeting script can make a huge difference when customers are asked by their friends and family how easy it was to work with you. And word spreads quickly in the age of social media. The more positive experiences you offer, even when you’re not available, the more likely those people will call back.
You can preview the various talents available and select the voice that you like the best.
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4. Greetings, you have reached the Sixth Sense Detective Agency. We know who you are and what you want, so at the sound of the tone, please hang up.
2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.
That's why I would definitely resist any temptation to leave any kind of joke message, even if it seems very clever, suitable or relatively benign. People might love it the first time they hear it. The eighth time is definitely going to annoy them. Fa5t3r December 4, 2013
38. Thanks for calling [company name]. We’re unable to take your call right now, but leave your details and we’ll call you right back.