Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
So long as phones can ring and eyes can see, leave a message, and I’ll get back to thee.
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Make sure you don’t use a monotone voice when you record your business voicemail greetings. Use inflection in your voice so you don’t sound like a robot.
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Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
Expand your message with 'We're sorry we couldn't take your call this time.' The inclusion of 'this time' or 'on this occasion' suggests that the voicemail is the exception rather than the rule.
21. Hello, this is [your name]. I’m not much of a phone person, so don’t bother leaving a message. Send me an email at [email address] and I’ll get back to you within 24 hours.
You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.
If anything big changes- address, phone, etc.- make sure you correct your voicemail early on. Keep It Short; We know, we know. We just gave you all this information and we’re now telling you to ‘keep it short‘. But, a professional voicemail greeting (or any for that matter) shouldn’t go beyond 20-25 seconds.
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This is not an answering machine–this is a telepathic thought-recording device. After the tone, think about your name, your reason for calling, and a number where I can reach you, and I’ll think about returning your call.
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These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
When you start to record the business voicemail greetings, be sure to pay attention that the professional voicemail is not able to pick background noises that could make your message sound distort and inaudible.
Here are some of the examples that we have picked for you. By getting inspired by these, you can come up with your own unique greetings too.