There's no single best way to craft an after hours greeting. The most important point is that you equip your customers with what they need to know, and give them an avenue to contact you, whether that's through voicemail, email, or other channels.
Have you ever stopped to hear the following, ‘’Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
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Now that you know what kind of action needs to be performed to optimize the customer experience while ensuring your day runs as smoothly as possible, you have to be sure your customers know how to perform whatever action you want them to do. Calls-to-action need to be front and center with an easy process to follow when businesses optimize their business voicemail greetings to ensure a smooth experience. People want fast answers when a deadline is approaching, and one team can only handle so much disorganized information.
Take the time to listen to calls, call back if necessary, use your cell phone when you’re out of town, and take care of anything actionable listed in the messages instead of watching your mailbox fill in. This kind of attention to detail can go a long way towards building a good reputation and image for the business. Good luck!
If you’re an entrepreneur or small business owner who’s debating the benefits of getting a voicemail greeting, keep reading!
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13. “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.”
As far as GitHub, that’s a good idea. But I think I’m going to pass on it (for now) mainly because the linked QuickStart page has all of the code to get a sample VM system running. In the post, I highlighted what code I removed and then added for the VM notification. Actually going through the QuickStart code step by step taught me a lot, so I recommend folks start there. Additionally, they’ll need the code to reflect their own Twilio credentials and phones numbers. Thanks!
Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner. Professional voicemails are important, because they’re an extension of your personal brand, reflecting what level of professionalism you offer. Use these voicemail greetings for work or personal cell phone messages […]
How to Get a Free Voice Talent Recording. 1. Define Your Phone Tree. Describe how your main greeting and routes callers to your employee and department extensions. 2. Write Your Scripts. Send us your scripts for your greetings. Ex: “Thank you for Calling ABC company. Press 1 for sales., press 2 for support, or if you know your party’s
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While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.
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You can also make use of a 3rd party option and use a crowdsourcing professional voicemail greeting provider such as Fiverr to record your voicemail greeting. Fiverr is flexible, fast and affordable and at just $5, you have the option of choosing between hundreds of professional voice-over actors who can record your script. You can also find professionals who can record voicemail greetings in various languages, accents, etc. at very affordable prices and deliver the recording within 3 working days or less.
Your voicemail is set up with a default greeting, but you can record a personal greeting any time you want.
To provide information that co-workers need to know, enable the Internal greeting. Example, “I will be in conference room B until noon today.” When enabled, the Internal greeting overrides the Standard and Closed greetings. It plays only to callers within your organization when you do not answer your phone.