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When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
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A template which can be used to note and record the details of phone messages is important and very easy to make. Making use of such a template in the office would make your phone and calling procedures in the office standard and efficient. Having a solid telephone communication procedure will definitely strengthen your business.
Education Details: Answering Machine Messages (With Examples) - Zippia. A simple message that instructs them they will receive a callback and how they can contact you if it is an emergency will suffice. Too much information can be a big turnoff and cause people to not want to engage with you further. An optimal time for a voicemail message is 25 seconds or less.
A DUI attorney needs to be available on urgent notice as the clients can get mired into specific charges anytime, anywhere. Let us analyze how the ideal attorney voicemail scripts should be.
“Hey! You’ve reached us here at [XYZ company]. All our team is currently out of the office for the holidays. We’ll be back to work on [date] well-fed and therefore eager to speak with you!
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A professional voicemail greeting will give your customers a welcome that is friendly and polished. Our talented community of freelance voiceover artists will leave your callers confident that their call is important to you.
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If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.
See our blog on Auto Attendant Greeting Scripts for more advice on auto attendant scripts.
7. Identify Yourself And Your Business. When you call someone for the first time, unless you know their voice, you really have no way of making sure you actually called the right number.
“Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date]. Please leave a brief message with your contact information, and I’ll be sure to get back to you as soon as I return on [date]. If this is an emergency or you need to speak with someone before I return, please contact [name of colleague/supervisor], [their job title], at [their phone number].”
Leave out excuses like “I’m probably with a client right now” or “I’m unable to answer the phone right now” – it’s obvious you can’t answer your phone if a caller is listening to your voicemail greeting!
A professional voicemail greeting is slightly different than a business greeting, as certain professionals may require the caller to leave specific information. For instance, a professional therapist voicemail greeting would specifically ask for contact information from the caller, as well as leave their own personal contact information in case the caller is having problems. Hello, thank you for calling the office of Dr. Harold Tweed. I can’t come to the phone right now; please leave your name, number, and message at the tone. If this is an emergency, please contact either my personal assistant at 555-555-2345 or myself at 555-555-3234 and we’ll get back to you as soon as possible. Thank you for your call. Include your name/business Ask for their contact information and message Provide them with alternate phone numbers if this is a crisis Extend gratitude for their call Funny Voicemail Greeting
A business’ voicemail greeting is often the first point of contact with a business’ customers. Getting this greeting right can make a business sound professional and trustworthy. A badly-done greeting, on the other hand, can confuse and infuriate customers over the phone.
Here are a few voicemail message examples you can record if you have the opportunity to leave a professional sounding message, while still having a bit of fun. Before choosing one of these options, be sure your company allows for a little creativity. If you work in a strict professional position, theses options might not be the best for you.