“You have reached (name of the business). All our customer support executives are busy serving other customers. We will return your call within 1 business hour. Please leave your name, contact number and your message and we will call you back as soon our customer support executive is free. Thanks for calling and hope you have a great day.”
i love that device – i build one as you described above and at the end i used a professional voicemail greeting from https://voxendo.com/en/voice-prompts-and-telephone-messages/ It looks like Twillio charges by the minute even though it appears that the voice file gets saved on the Pi. I’d like to use this to record phone calls by patching it in like adding a third party using the three-way function on my cell phone.
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You can’t just make any voicemail message and think that it’s going to be the right fit, your voicemail messages need to have the following tips below so that it can function as a lead capture when you’re not present.
Website: https://cost-action-td1301.org/how-to-give-a-professional-voicemail-greeting/
https://www.universalclass.com/articles/business/customer-service-using-voice-mail-and-taking-messages.htm
Website: http://soundcommunication.holdcom.com/bid/85157/7-Must-Have-Elements-of-a-Real-Estate-Professional-s-Voicemail-Greeting
“Hey there, this is [name]. You’ve reached [XYZ company]. Unfortunately, I’m currently away from the office and am traveling in [place]. I won’t be back in the office until [date] and I will get in touch with you then.
Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
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A custom phone greeting is a recording that plays automatically when a customer calls. They can be set to play right at the start as a professional welcome, as a voicemail greeting, or even as an away message when you can’t answer. Business phone greetings can give your small business a larger and more professional appearance.
1. Make time for more calls. Perhaps the most apparent advantage of pre-recorded phone messages is that they save a salesperson time. Let’s say an average salesperson leaves fifty voicemails per day—not unlikely given that some 80% of sales calls go to voicemail.
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It is so important for a professional business to respond to your potential and existing customers as soon as possible. If you are running a professional business, you must make your customers feel safe. You may ensure this by answering their questions as quickly as possible and always ready to negotiate. But, what if you can not answer their phone calls instantly. In such cases, you should ensure the opportunity for your customers to leave a message. For this, you must have a voicemail greetings system where your customers may leave you a message.
Thanks David and great question. Yes, any time you have to start or re-start ngrok, a new URL is generated. It’s not a major issue, but once you have that URL, you do have to go back into the Twilio Console and update the web hook URL. Takes a few seconds and is easy to do.