Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
These issues limit the quality of the recording because the amateur actor doesn’t know how to speak with the proper enunciation and cadence for phone system recordings, and there’s no experienced director handy to provide guidance.
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It’s more important that your callers feel like they can ask you for help on a subject they don’t know too well. A really easy way of simplifying your greetings is by using smaller words. Imagine yourself explaining what you want to a three-year-old. Your customers aren’t stupid, but they’re not going to always be familiar with typical business jargon. Make sure you’re adjusting your greetings to accommodate for the lack of familiarity, unnecessary details, and technical information.
Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
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Keep it simple, concise and to the point. Callers won’t need your life story, and won’t want to wait around for a 2-minute greeting to end just so they can leave a message. Don’t hide the details, tell them where you will be, when you will be there, or when you won’t be there, and how to get in touch.
Before you officially pick a greeting, why not practice on making your voice even and understandable? I know that my voice rises when I speak on the phone, and I tend to speak faster, so I practice in the mirror to slow down my voice and make sure that I am speaking as naturally as I can.
Professionally recorded messages are the prefect addition to any 1300 number set-up. Use one or a combination of recordings to boost your business image and make a great first impression.
Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
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Hi! This is (insert name and title.) My apologies, but I’m away from my phone until (insert date.) While I’m …
In the video lesson, I shared this example for a common voicemail greeting in English: Hello, this is Laura Brown. I’m sorry I can’t take your call right now but please leave me a brief message after the tone and I’ll be sure to return your call as soon as I can. Thank you and have a great day. Professional – General Voicemail. Hello.
43. Hello, this is [X company]. We’re not able to take your call at the moment, but please leave a brief message so we can get back to you shortly.
2 hours ago Here are a few voicemail message examples you can record if you have the opportunity to leave a professional sounding message, while still having a bit of fun. Before choosing one of these options, be sure your company allows for a little creativity. If you work in a strict professional position, theses options might not be the best for you. 4.
The first impression callers experience. Make sure the phone prompts that welcome and guide the callers are clear, concise, and professional, with a voice that matches your brand and culture. You may not get a second chance.
Contact us for any of your enquires and needed aby help on any products or services Blog Home>2021>September>18>Cloud Contact Center>7 Best Business Voicemail Greetings 7 Best Business Voicemail Greetings Post author:mycountrymobile Post published:September 18, 2021 Post category:Cloud Contact Center Post last modified:September 18, 2021 Offer 170+ Countries Select your number Activation whitin 60 Seconds 20+ Features Included
5. Hi, this is [your name]. I can’t get to the phone right now, but please leave a message with your name and number, and I’ll get back to you as soon as possible.