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If you want them to leave a voicemail, tell them right from the beginning, “Please leave your name, reason your calling, and the best way to contact you.” If you want them to call you back during normal business hours, tell them, “Please call back during normal business hours.” If you want them to call back prepared for a lengthy conversation, you can say something like, “Please refer to our website’s FAQ page,” and then provide the URL. Self-service should never be underestimated.

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The first time you access your voicemail box, the system will prompt you to set up the voicemail box including setting up a PIN. If Smart PBX Directory is enabled on your account, you will be prompted to state your name after creating a new PIN. This will be played back for confirmation if there is more than one person meeting the criteria for the name search. .

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5.) Herzlich willkommen bei der Mustermann GmbH . Persönlich erreichen Sie uns Montags bis Freitags von 7:00 - 18:00 Uhr und Samstags von 10:00 - 13:00 Uhr. Falls Sie eine Bestellung aufgeben möchten oder eine Frage haben, dann nennen Sie uns bitte Ihren Namen, Kundennummer sowie ihre Telefonnummer, damit wir Sie zurückrufen können. Sie können uns auch jederzeit eine Email an [email protected] senden. Vielen Dank für ihren Anruf. Auf Wiederhören.

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5-) Bienvenue chez John Doe. Vous pouvez nous contacter du Lundi au vendredi de 7h à 18h et les samedis de 10h à 13h. Si vous voulez passer une commande ou si vous avez une question, laissez-nous votre nom et votre numéro de téléphone. Nous reviendrons vers vous dès que possible. Vous pouvez toujours nous envoyer un email sur [email protected]. Merci beaucoup pour votre appel. Au revoir.
2.) Welcome to John Doe. Unfortunately you are calling us outside our normal business hours. Personally you can reach us Monday to Friday from 8am 6pm and Saturday from 9am to 4pm. Please leave a message, or send us an email to: [email protected]. We will contact you as soon as possible - Thank you.

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Upon answering, I was greeted with a pre-recorded message informing me that the Social Security office was trying to contact me. According to the message, there had been suspicious activity around

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    “Hello, you’ve reached the Marketing Department at [XYZ Company]. All of our team members are currently working with other clients to [insert goal] and are unable to take your call.

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    Keep the Voicemail Message Informative and Concise. Make it easy for customers to leave a message, as you don’t want to risk them hanging up due to an overly long or complicated greeting. Your business voicemail message should not be longer than 20-30 seconds long, and the shorter, the better.

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    “Hi, you’ve reached [XYZ Company]. We can’t take your call right now but feel free to call back during business hours from [hour] to [hour], Monday through Friday. In case of an urgent query, you can contact us through our website [URL] and access our live chat.
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    4. Humorous Voicemail Greetings. While straightforward is always the safe bet, certain entities can go to the humorous side of voicemail greetings. Before taking this route, consider the type of callers and the persona the recipient is trying to convey.

    Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me …
    A good way to do this is to maybe add, “Have a wonderful day” at the end of the greeting. It’s short, so it won’t contradict the first point, and it makes the message more personal.

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    Informal voicemail greetings are those that don’t adhere to the rules of professional and business voicemail greetings. Here, you are free to just leave a simple greeting, or use it to show your more witty side. This style of greetings can be used for both home and business if you like, depending on the type of caller you expect. For instance, a novelty shop could probably create a rather informal message, using sound effects that represent the type of items they sell.

    Importance of voicemail for customers. With businesses expanding their global reach, the volume of calls that customer support desks receive …
    Here’s a generic business voicemail greeting example: “Thank you for calling [company/person’s name]. We are currently unavailable, but if you leave your name, phone number, and message, we will get back to you as soon as possible.” The above greeting is a professional voicemail script used by many growing and established businesses.

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Note: This is for the default voicemail box created for the user. Manually created voicemail boxes may only be accessed by admins using one of the above methods.

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Voicemail used to be one of the biggest features of a mobile phone plan, but now it’s one of those features not many people use. As a matter of fact, as far back as 2014, NPR explored the reasons why millennials (and those who come after) hate the service.

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