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Website: https://www.mixvoip.com/tips-and-script-templates-for-professional-voicemail-greetings

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When you cannot answer your callers, the effect of a good voicemail and greeting is important. To create such a professional voicemail greeting, you need to pay attention to a few points. Here are some notes so you can create an effective business voicemail greeting.
Website: https://www.mixvoip.com/tips-and-script-templates-for-professional-voicemail-greetings .

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To whom it may concern. You’ve tried to reach Wilbur and Ed. We aren’t here at the moment, but if you want, you can leave your contact information at the tone and one of the brood will get to you shortly. Take care, thanks for the call.
A special high five to Margot Howard for her outstanding research and contributions to this article. We love working with and supporting like-minded entrepreneurs who are passionate about business success strategies. Thank you Margot! ❤️

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You have reached xxx-xxxx. We picked this machine up at a garage sale in “as-is” condition. You can try to leave a message on it, but we are not sure it will be recorded. If we don’t return your call, it means the machine did not work.
1. You Need Two Things: Sending recorded phone messages only requires two things — a list of phone numbers you want to reach and a message that you want to record.

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19. “Hi, you’ve reached [your name] at [X company]. We are sorry but our office is closed until [date]. Please leave us your name and phone number and our team will get back to you as soon as possible. Enjoy [holiday] and thanks for calling [company name]! If you do happen to be open the holiday season, it’s important to provide holiday hours. Especially if your hours vary from your regular hours.

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Keep it simple, concise and to the point. Callers won’t need your life story, and won’t want to wait around for a 2-minute greeting to end just so they can leave a message. Don’t hide the details, tell them where you will be, when you will be there, or when you won’t be there, and how to get in touch.

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    48. Hello, you’ve reached [name] at [company name]. If you need help with [X reason], please contact [X person/X system] or [visit our website at X and send us an email]. For all other inquiries, please leave your name, phone number, and a message, and I’ll get back to you as soon as I can.

    Note in the above screenshot, our system ran perfectly fine for nearly three weeks. On September 12, however, we must have lost internet connectivity in my house as shown by the 9 minutes of downtime. The Pi and our scripts were running fine, but the webserver didn’t have web connection in the wee hours of the morning. Regardless, that problem thankfully sorted itself out!
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    Since you are recording audio, make sure you are in a silent place or a place with minimum background noise. This will help you create a perfect business voicemail greeting clear.
    Begin by letting the customer know that you’re sorry that you missed their calls. Tell them your company name, department and beseech them to leave a text. Today, people are very allergic to scam and fly-by-night telemarketers. Greet your potential clients and tell them exactly who you are if you want them to leave their messages in the tone.

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    In order to ensure customer satisfaction, it is not only important how a business records their outgoing voicemail greeting, but also how they respond to incoming messages. It has been reported that most individuals do not mind leaving voicemail messages, but they can often become frustrated and disheartened when a business does not return their call in a timely manner or ignores the voicemail altogether.

    Once your phone connects, simply follow the prompts to set up your voicemail. If for any reason you need to reset your password, just text PASSWORD to 611611∆. Should you need further help or instructions, call our Customer Care Center at 1-800-867-7183 to speak with one of our helpful representatives.
    Everyone saves time by providing callers with therefore a voicemail option to obtain the information they need. Do you have satisfied customers? Send them a quick testimonial on why they love your product. 7 Best Business Voicemail Greetings might use their best testimonials, similar to what The Men’s Wearhouse did years ago. You may also offer a voicemail menu option to allow customers to hear your best testimonials. Your customer experience can be improved by receiving constructive feedback.

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    32. Hi, you’ve reached [your name] at [X company]. Our office is currently closed until [X date]. Please leave us your name and number, and our team will get back to you as soon as possible. Enjoy [X holiday].

    Many times, as an owner of a business, you may not really like the sound of your own voice on the voicemail greeting and you may not really be sure about what you should say. You can decide to use the voice of anyone on your staff to record the voicemail greeting; however, this may not be as effective as hiring a voice-over professional to do the recording.
    Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, I will receive an affiliate commission. However, I only recommend products and services that I use and believe in. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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Also include an invitation to the caller to leave a short message. This message would be regarding the reason why he/she called you. You can also include a statement about when you will be able to make a return call.

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30. Hi, you’ve reached [your name] at [your company]. I’m unavailable right now on official duties. But if you leave your name and number and a brief message on why you are calling, I will call you back at the earliest opportunity.

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In previous blogs, I’ve mentioned the importance of making a good first impression on a potential client. Most of the time, the first contact will be over the telephone. Since we are often in session, it is very likely that the first time a client hears our voice is on our voicemail greeting. This is why a professional greeting is so important. Identify yourself because you need to reassure the client that they have called the correct number. Clients will be a lot less likely to leave a message if they wonder who will get it. Use a warm friendly voice to say something like, “You have reached xxxx, licensed mental health counselor.” Tell clients what to do if they are in crisis. Although it seems obvious to us, clients may not realize that it could be several hours until we can return their call. I suggest something like, “If you require immediate assistance, please dial 911 or go to your nearest emergency room.” Ask for what information you need. Yes, the obvious name and number, but if it would be helpful to get their insurance information, ask for that, too. Give clients an idea about when you’ll return their call. Common business practice is within 24 business hours. Any extra messages or information you’d like clients to know. For example, if you are no longer accepting a particular insurance plan, the end of your voicemail greeting is a great place to convey that information.

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This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!

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