When you first set up your Android phone, it may ask you to record your greeting for the caller. You can also keep the default greeting stored on the device. But, in future, if you want to customize the Voicemail greeting or want to create a new one, then you may need to delete the old recordings from Android. It may not be necessary depending on the Android device model & version; it’s good to know the process.
Worked! I had to do all of the above, delete saved voice mails, AND turn off wifi, on cellular, and rebooted phone. Took all three but saved me a trip to Apple Store and it is freezing out so thank you all! Jan 10, 2016 1:22 PM Reply Helpful (12) Reply Helpful (7) User profile for user: phord Question: Q: i can't customize my voicemail greeting More Less Support Communities More ways to shop: Visit an Apple Store, call 1-800-MY-APPLE, or find a reseller. Privacy Policy Terms of Use Sales and Refunds Legal Site Map Ask Your Question Fast! Go to menu, and click on messages. At the bottom of the screen, it should say options. Click on options. You should see a list of options co ... read more If you`re not in one of the countries that support 171 / 172 , take the following steps to set up your greeting: From another phone or in a ... read more lorily7 Level 10 (Genius) 3780 Answers, 18 Friends, 240 Followers "When you hear `personal greetings,` press the number that the voice said was for..."

AT&T and other wireless service carriers have revealed a series of preventative measures to help maintain phone service as Hurricane Florence approaches the mid-Atlantic region, including the use of wireless “flying COW” (short for “cells on wheels and wings”) drones that can maintain connectivity for up to 40 square miles once they are activated.
HURRICANE TIP: If you lose electricity, phone service, & wifi, just update your voicemail message greeting to notify family and friends of how you are and keep them updated. You can change your voicemail greeting as many times as you want and can do it without data!