Instead of being able to listen to avoicemail directly on their iPhone, theVoicemail section of the Phone app instead prompts users to"Call Voicemail." An Apple support document suggestsresetting your Networks Setting to return to VisualVoicemail. You can do this by navigating to Settings> General > Reset. How do you change your voicemail number?
1. Towards the top of the screen, select the trashcan icon. A checkbox towards the right of each voicemail message in the list will appear.
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2. Press the Star or Pound Key. Depending on your carrier, you will likely push one of these two keys next. It's more common to push the star key. When you hear your voicemail start, that's when you should press either the star (*) or the pound (#) key. For AT&T, Sprint, U.S. Cellular, and T-Mobile, press the star (*) key. Verizon, Bell Mobility and Virgin Mobile users should press the pound (#) key. If you are using a different carrier, you can check its website or call customer service to be sure.
Once this screen has appeared all of your old voice mails will display. Tap Greeting in the top left.
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3. Click on your phone, then “Scan,” if you’re prompted to confirm what type of data to scan select “Voicemails.”
View your Access voicemail messages for information on how to better manage your voicemail. Check out Troubleshoot Voicemail for solutions to some of the most frequent voicemail issues.
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When you reset network settings, all of your iPhone’s Wi-Fi and cellular network settings will be erased. This includes your Virtual Private Network (VPN) settings, your Bluetooth devices, and your Wi-Fi networks — so make sure you write down your passwords first! We do this step because it can be very difficult to track down the exact source of a software problem, so we reset all network settings.
9 hours agoHow to Change the Outgoing Voicemail Message on IPhone (iOS 9 or later) Tap the phone icon (the same one you use to make a call). Tap the voicemail icon in the lower right of the screen (it’s the one that looks like an old-fashioned cassette tape).
2. Access your voicemail. Dial *98 from your home phone. If you are away from home, dial your access number and follow the prompts, or dial your phone number, then press the * key when you hear the greeting.
4. By default, your voicemail will be setup with your carrier's generic greeting.
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4 hours agoOpen the Phone app on your iPhone. Tap Voicemail in the bottom right corner of the screen. Tap a voicemail. Tap the information button in the upper right corner of the message. It looks like a circle with an "i" inside. Select the communication service you want to …
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Verizon only: Unfortunately, if you have set up the voicemail successfully but still unable to change the greetings of Voicemail from the Voicemail tab, then dial *86 and select option 4 to make a change. Step #1: Launch the “Phone” app on your iPhone. Step #2: Tap “Voicemail”. Step #3: Select “Greeting” on the upper-left corner of the screen. Step #4: In case, you are also using eSIM then select the second network to change voicemail greetings. Step #5: Select “Custom”. From here you can record a greeting. Step #6: Tap “Record”.
4 hours agoTo change the voicemail greeting on your iPhone, use the steps in this help page - Visual voicemail - iPhone. Specifically -. Update your greeting. Tap Voicemail, tap Greeting, tap Custom, then tap Record. Or, to use your carrier’s generic greeting, tap Default. Thanks for using Apple Support Communities. Be well.