What eventually worked is going into my deleted voicemails and pushing "Clear All".
Here are step-by-step instructions: Open the Phone app. Press and Hold number 1 to call your voicemail service. You will be asked for a PIN if your voicemail is already set up. You can reset it …
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4. Setting Up a T-Mobile Voicemail: Open your iPhone's Phone app. It's the white phone icon on a green background on the Home screen. Tap "Keypad". It's one of the options at the bottom of the screen.
A popular option when dealing with an issue with your phone is to turn it off, remove the battery (if it is detachable), and wait a few minutes.
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You can either press and hold 1 key or dial 805-637-7243 to access your voicemail.
Deleting Voicemail Greetings from the phone is quite an easy process. You need to follow simple steps for it. Let’s check them:
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2. Touch the Action Overflow icon and then choose the Settings command. On some phones you need to touch the Menu icon to access the Settings command.
Thank you, US Mobile team. I had issues with voice mail on my new phone and you persisted until we finally got it resolved. It turned out to be erroneous numbers in the “Call Forwarding” settings. You were courteous and called me to work on it when that became more efficient than our emailing. Very good service.
3. Listen to voicemail messages. Access voicemail. Press 1 to Get your Messages. Press 1 for Voice Messages. Use these keys while you're listening to your messages
Follow the instructions and press that number. You will be asked to delete your current Voicemail greeting. Click on the ‘Yes’ button that appears on the screen if you want to remove that. You can save your new recorded Voicemail greeting or can use the default recorded option. From the home screen, select the Phone app. Note: Alternately, you can set up voicemail by selecting the Phone app then selecting and holding the 1 key. Select Keypad, then select the Visual Voicemail icon. Select Start. Select Ok. From any Home screen, tap the Menu key. Tap Settings. Tap Call settings. Tap Voicemail. Tap Voicemail again. View the voicemail number. Press and hold the 1 on your device’s dial pad to call and connect to your voicemail. Press the star * key to access the main menu. Press 4 to access the mailbox options. Press 7 to change the language of the voicemail prompts to either Spanish or English.
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To set up your voicemail, press #55 or *68 from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
Website: https://www.online-tech-tips.com/smartphones/voicemail-not-working-on-android-a-troubleshooting-guide/
source: I want to change my iphone greeting but when i hit voicemail there is no new prompt it just dials the voicemail? sboulter Level 1 (Contributor) "Call your voicemail press 9 enter your password and listen for directions from there...."