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Yea, same issue with me on Att network.. Frozen screen on voicemail settings. I was not even able to call myself to change the voicemail. I had to reset voicemail password over myatt app. And after that I was able to acess my voicemail over the phone. Still I cant change voicemail over the phone. Hope this will help you reset your voicemail.
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2. AT&T Wireless: Press and hold the “1” button on the dialer screen of your AT&T wireless device. This command dials you into the AT&T voicemail system. Press “3” to access the Greetings menu.
The process is very simple. You'll just have to click the green phone icon, the same place you make calls, and navigate to the voicemail screen. On the voicemail screen, you'll see a greetings option on the top left.
This solution worked for me: https://www.reddit.com/r/apple/comments/3lm2eh/difficulty_changing_voicemail_gre eting_in_ios_9/cyngnjr
The setup information will not be preserved if you do not finish all stages in a single phone call; otherwise, you will have to restart the process the next time you access voicemail.
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Step 7. You will be given an instruction, the rest you need to do is to follow it!
How to Change the Outgoing Voicemail Message on IPhone (iOS 9 or later) Tap the phone icon (the same one you use to make a call). Tap the voicemail icon in the lower right of the screen (it’s the one that looks like an old-fashioned cassette tape).
3. At the top of the page to select all messages in the list, check the checkbox. Or to delete a selected few, check the box beside each message.
How to Change the Outgoing Voicemail Message on IPhone (iOS 9 or later) Tap the phone icon (the same one you use to make a call). Tap the voicemail icon in the lower right of the screen (it’s the one that looks like an old-fashioned cassette tape).
[ Featured On/Off ] [ Full Articles On/Off ] [ Fluid | Fluid HD ] [ Auto | Light | Dark ] Home Knowledge Base Services How to Set Up and Access Your Voicemail How to Set Up and Access Your Voicemail Created December 8, 2015 Author US Mobile Category Services Comments 46
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5. US Cellular: Dial *86 (*VM) from your US Cellular device, then press “Call.” This command will dial you into the voicemail system’s main menu. Press “3” to access the Greetings menu.
Step 4. You will be shown a list of voicemails you can use. Choose one by tapping the down arrow, and then tap “Set as active.”
If you’ve already created a custom voicemail on your iPhone, you can tap Play to see how your voicemail sounds. If you’re interested in creating a new message, tap the Custom button. From here, you can start recording your message by tapping Record and tapping Stop whenever you’re finished. Once you’re finished recording, tap on Play to make sure the message comes across as you’d like and hit Save (in the upper right) to save it as your voicemail.
To check your voice mail: Tap the Voice mail icon at the top of the screen. Find the message you want to listen to, then tap the Play icon to hear the message. To exit voice mail, press the Back button. A B C D E F G H I J K L M N O P Q R S T U V W X Y Z About US
Go to menu, and click on messages. At the bottom of the screen, it should say options. Click on options. You should see a list of options come up on the screen. Click on the one that says voicemail. When you click on voicemail, it should call the automated voicemail. You should hear an automated voice giving you options. When you hear personal options, press the number that the automated voice said was for personal options. The automated voice should then list some personal options. When you hear `greetings,` press the number that the automated voice said was for greetings. The automated voice should list some greetings. When you hear `personal greetings,` press the number that the voice said was for personal greetings. Follow the automated directions from there.