I have the same problem. I’ve also worked with the support line (via the chat option), and have been unsuccessful at getting it set up or enabled. “The voicemail box number is invalid…”, yet, if I call my number, I can leave a voicemail, but have no way to go in and retrieve it.
Before you change voicemail greeting on the iPhone, make sure that you have set up the Voicemail on iPhone. Because when you follow the below procedure to change the greetings of the voicemail, you may not found the Greeting option if you haven’t set up the Voicemail yet. How to Change Voicemail Greetings on AT&T, Verizon, T-Mobile and Sprint on your iPhone or Android mobileVoicemail Greetings For AT&T and Verizon Users:Voicemail Greetings For T-mobile Users:Voicemail Greetings For Sprint Users:Can’t Change My Voicemail GreetingCan’t Record Voicemail Greeting How to Change Voicemail Greetings on AT&T, Verizon, T-Mobile and Sprint on your iPhone or Android mobile
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4. Listen to the options. On most voicemail systems, tap "2" to start the process to record a new greeting.
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Alternatively, you could frequently back up your phone’s data using a third-party tool like EaseUS Data Recovery Wizard. This option will come in handy if you’re not able to recover messages using a voicemail app on your phone.
Want to know if someone blocked your calls? Learn more about how to find out if someone blocked your number.
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To set up your voicemail, press #55 or *68 from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
Your iPhone does have a voicemail password, but you only have to enter it once and many new iPhones set it up automatically. However, there still needs to be some form of authentication between your carrier and your iPhone to download your voicemails. Even though you don’t see it, your voicemail password still exists.
By following this walkthrough, you’ll have your voicemail set up in no time. All you’ll need is your iPhone and a few spare minutes. Begin by tapping the Phone icon that is located on the home screen. Next, you’re going to touch the Voicemail tab that is located at the bottom right of your iPhone screen.
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Send a message. Call into your voicemail. Press 2 to send a message. Enter the mailbox or distribution list number you want the message to go to. Record your message. If you want to schedule the message you just recorded to go out later: Press 4 for delivery options. Press 4 for future delivery. To deliver it today press #. To deliver it on a
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From any Home screen, tap Applications.Scroll to and tap Visual Voicemail.Tap Greetings.Tap the greeting you want to use or tap Record a new greeting. To delete messages in bulk, select the menu bar in the top-right corner (represented by three vertical dots). Choose “Edit” and tap each individual voicemail that you wish to delete. The screen also includes a bulk select application for bulk deletion.
9. Make sure Call Forwarding is off. If you have a call forwarding set up, it is likely to cause conflicts with voicemail. To turn off Call Forwarding or make sure it is not enabled