Website: https://www.sprint.com/en/support/solutions/device/change-your-sprint-personal-voicemail-greeting.html
If you have a visual voicemail app installed on your phone, you can alternately use that app to record and set a greeting instead.
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We now have Visual Voicemail for both iPhone and Android users on our Super LTE network. Click the chat button at the bottom right to learn how you can get it activated on your line.
Get your messages by phone or by email anytime, anywhere. With voicemail you can: Have your messages sent to your email inbox. Check your messages using a Touch-Tone phone. Get notified when you have a new message.
Call your iPhone from another phone and try to leave yourself a voicemail. Go to the keypad and press and hold the number 1, or press the Call Voicemail button. This dials voicemail. Check if you have any missed messages. On the Voicemail screen, tap Greeting. Then change your greeting to either custom or default. If you have more than one
Try using your voicemail and see if the problem still exists. Method 3: Setup Your Visual Voicemail. If you are unable to set up your voicemail through phone settings, then you can try setting it up through your carrier. Voicemail is related to your carrier and it is best to be done this way. This may not work for all kind of carriers.
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2. Select the Keypad tab, then the Visual Voicemail icon from the drop-down menu.
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If you can't set up Visual Voicemail, contact your carrier to make sure that your plan supports the feature.
When voicemail is not working on your iPhone, a lot of people assume that there’s a problem with their wireless carrier, so they immediately call Verizon, AT&T, T-Mobile, or another carrier’s customer support hotline. However, a lot of the time the problem is really caused by a software issue on the iPhone itself. Your iPhone isn’t downloading voicemails from your wireless carrier; or The Phone app on your iPhone isn’t working correctly
Website: https://www.reddit.com/r/iphone/comments/3xuac5/cant_change_voicemail_greeting/
If you have a visual voicemail app installed on your phone, you can alternately use that app to record and set a greeting instead.
Your voicemail is set up with a default greeting, but you can record a personal greeting any time you want.
1. Select the fixed key with the envelope graphic, or dial the phone’s phone number.
Once you have your new iPhone in hand and you are learning how to use it, one of the first things you may want to do is record a voicemail greeting. You have the option of using a default one that tells the person what number they have called, but you may elect for a more personal option.