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1. Verify that Voicemail is set up on your iPhone. Before we proceed with the means to fix your voicemail not working on iPhone, it’s of utmost importance to know if voicemail is set up in the first place.

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So far you probably had a generic voicemail greeting on your iPhone and want to change it to a personal voicemail greeting and with most carriers you don’t even need an additional voicemail recording app and can record a custom voicemail greeting directly on iPhone.
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You can change the global voicemail message settings, voicemail playback settings according to your needs.
2. AT&T Wireless: Press and hold the “1” button on the dialer screen of your AT&T wireless device. This command dials you into the AT&T voicemail system. Press “3” to access the Greetings menu.

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On Android devices above Android 5 (Lollipop), open the Phone app. Then, press and hold "1" to call your voicemail. Now, enter your PIN and press "#". Press "*" for the menu. Press "4" to change settings. Press "1" to change your greeting. Make sure to follow all the instructions.
For the users to be able to do this from the phone or by calling into the system the users will have to have pre-recorded greeting for different status and switch between them from the phone or by calling in to the system. They can do that from the web client, windows client or an android client.

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· Have your account security details ready e.g. account password as the representative will use your answers to confirm your identity.

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One of the best and quick fix to this issue is to turn off Wi-Fi for once and switch to Cellular data connection and then try to change the default greeting to custom on iPhone.

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    Make sure that you have the latest version of iOS. Check for a carrier-bundle update: Go to Settings > General > About. If an update is available, a message will ask you to update. To check your cellular network connection, try to call someone.

    From the bottom, click on “Voicemail.”Select a voicemail, then the three-dotted menu.
    Record a personal greeting and change it at any time. Listen to, save, or delete your voicemail messages. Reset your voicemail PIN. From Webex Settings, you can reset your voicemail PIN. Voicemail PIN Rules. Your voicemail PIN must meet the following requirements: Must be at least six digits long.

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    5. On your dial pad, press “1” to listen to your messages, the most recent message should play first.

    Note: If you have forgotten your voicemail passcode, please see our instructions on how to reset your voicemail passcode.
    Most of the time, an update to your carrier’s voicemail app or settings will cure the issue; however, it is important to confirm that your voicemail number is appropriately configured before proceeding any further.

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    Your voicemail service is usually controlled by your mobile carrier, therefore, the most reliable way to turn off your voicemail is to ask their support team to disable it:

    7. Staying In Contact Using Android. If your voicemails aren’t working on Android, then the fixes above should help you solve the problem. In many cases, an update to your carrier’s voicemail app or settings can resolve the issue, but don’t forget to call your voicemail number to check if it is set up correctly.
    For those who prefer not to use the Phone app, you can set up voicemail by selecting and holding the 1 button on your keyboard.

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    Note: If necessary, delete an existing greeting (limit of 2 greetings) to make room for the new greeting: Tap the Menu key, tap Delete greetings, tap the check box next to the desired greeting, and then tap Delete. Tap the Record icon to record your greeting. Tap the Stop recording icon to stop recording. Start by tapping on the phone icon found at your iPhone’s home screen. Go to the setting section on your iPhone. Now, you can go to the keypad on your phone and then type the number #404 and then call so that you are able to turn off voicemail on iPhone. How do you delete your voicemail greeting on iPhone? Tap Voicemail, then tap a message. Do any of the following: Play the message: Tap . Messages are saved until you delete them or your carrier erases them. Share the message: Tap . Delete the message: Tap . Why can’t I change my greeting on my iPhone?

    Website: https://ee.co.uk/help/help-new/getting-started-and-upgrading/using-your-phone-features/how-do-i-use-voicemail
    However, you have to decide which type of voicemail greeting you want, so when someone calls you it creates a good impact on others. Let’s get started with how to change greeting on iPhone. (Voicemail Welcome message)

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From a Home screen, tap the Phone app . Tap Voicemail .Tap the desired message then tap the Trashcan icon . Tap Deleted Messages.Tap Clear All (upper-right) then from the prompt.Tap Clear All to confirm. Select the Voicemail tab. Note: Alternatively, from the phone app, select the Keypad tab > select and hold the 1 key > if prompted, enter your voicemail password > follow the prompts to listen to your messages. Select the Voicemail tab, then select Set Up Now. Note: Alternatively, you can set up voicemail by selecting the Phone app then pressing and holding the 1 key. If prompted, enter your voicemail password, then follow the prompts to set up your voicemail.

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I called into my voicemail, and tried to change the greeting to no avail. After a few attempts, I realized that I had had an "extended absence" greeting in effect. Once I switched to a "custom" greeting, I was able to record and activate a custom greeting.

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The number you press to delete a voicemail depends on your mobile carrier. To confirm the number, access the voicemail and listen to the automated message.

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Step 3. You will be asked to create a voicemail password. Create a password and then tap “Done”

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