The tutorial performed below was done on an iPhone 5 that is using the iOS 7 version of the operating system. Your screens may look different if you are using a different version.
Once you have your new iPhone in hand and you are learning how to use it, one of the first things you may want to do is record a voicemail greeting. You have the option of using a default one that tells the person what number they have called, but you may elect for a more personal option.
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Along with having my greeting screen frozen I was also not receiving any indication that a call was coming in...no ring, no vibrate, no visual indication on the phone at all. All calls were going directly to voicemail and the greeting was some funky message...maybe it was the default although custom was checkmarked. I also tried resetting, turning off WiFi, checking Do Not Disturb. Dec 3, 2015 6:13 AM Reply Helpful (2) User profile for user: susan from morro bay susan from morro bay Jan 6, 2016 3:57 PM in response to tar722 In response to tar722
However, you have to decide which type of voicemail greeting you want, so when someone calls you it creates a good impact on others. Let’s get started with how to change greeting on iPhone. (Voicemail Welcome message)
2. Press the Star or Pound Key. Depending on your carrier, you will likely push one of these two keys next. It's more common to push the star key. When you hear your voicemail start, that's when you should press either the star (*) or the pound (#) key. For AT&T, Sprint, U.S. Cellular, and T-Mobile, press the star (*) key. Verizon, Bell Mobility and Virgin Mobile users should press the pound (#) key. If you are using a different carrier, you can check its website or call customer service to be sure.
By following this walkthrough, you’ll have your voicemail set up in no time. All you’ll need is your iPhone and a few spare minutes. Begin by tapping the Phone icon that is located on the home screen. Next, you’re going to touch the Voicemail tab that is located at the bottom right of your iPhone screen.
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When voicemail is not working on your iPhone, a lot of people assume that there’s a problem with their wireless carrier, so they immediately call Verizon, AT&T, T-Mobile, or another carrier’s customer support hotline. However, a lot of the time the problem is really caused by a software issue on the iPhone itself. Your iPhone isn’t downloading voicemails from your wireless carrier; or The Phone app on your iPhone isn’t working correctly
Thanks for the explanation. It does indeed sound like there’s no convenient solution till your whole system gets revamped. To briefly explain *why* I don’t want your voicemail enabled: I use my USMobile number as a forwarding line for Google Voice. Google Voice’s voicemail is frankly superior to yours so I want to use it exclusively. When your voicemail kicks in it interferes with Google Voice’s operation, causing me frustration and a real mess. I’ll give some thought to whether I want to be bothered with going through a quarterly exercise of calling and re-disabling your voicemail.
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To listen to a voicemail message, fromthe home screen select the Phone app. Note:Alternatively, you can check your voicemail messages byselecting the Phone app from the home screen >Select and hold the 1 key > if prompted, enter yourvoicemail password > follow the prompts tolisten to your messages.
Most of the time, an update to your carrier’s voicemail app or settings will cure the issue; however, it is important to confirm that your voicemail number is appropriately configured before proceeding any further.
4. Reset your pin. Maybe you have forgotten your pin or passcode or you never set it up in the first place. This is a common issue. Most carriers have detailed instructions for changing passcodes. For example, to change a T-Mobile passcode, hold down the "1" key, then press the star key, and then press number 5 to go into passcode security. Then press 1, and you will be able to change your passcode. You can change your Sprint passcode online by choosing the my preferences tab and then the "things I can manage online" section. You can reset your pin by calling the carrier if you have forgotten it or never set it up at all. Some sites allow you to do this online.
Shelby Doumitt of ServiceMark Telecom goes through step-by-step instructions on "How to Change Your Active Voicemail Greeting" on NEC DT800 and SV9100 Digita
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For Visual Voicemail set up, see the related topics at the bottom of this article. Call *86 (*VM) from the handset or the 10-digit mobile number from another phone. If a system greeting is played, press the Pound key (#) immediately to interrupt the greeting. Follow the instructions for choosing the language options then press the # key to