Along with having my greeting screen frozen I was also not receiving any indication that a call was coming in...no ring, no vibrate, no visual indication on the phone at all. All calls were going directly to voicemail and the greeting was some funky message...maybe it was the default although custom was checkmarked. I also tried resetting, turning off WiFi, checking Do Not Disturb. Dec 3, 2015 6:13 AM Reply Helpful (2) User profile for user: susan from morro bay susan from morro bay Jan 6, 2016 3:57 PM in response to tar722 In response to tar722
Website: https://www.iphoneforums.net/threads/cant-set-voicemail-greeting.73853/
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To dial into the voicemail system to record your personal greeting and name, and change the type of greeting that is played when callers reach your voicemail, use the following instructions for your ShoreTel Sky Phone System: Access the voicemail system: If you are using a IP 400 series desk phone, press the Voicemail function key.
7. Staying In Contact Using Android. If your voicemails aren’t working on Android, then the fixes above should help you solve the problem. In many cases, an update to your carrier’s voicemail app or settings can resolve the issue, but don’t forget to call your voicemail number to check if it is set up correctly.
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4. Reset your pin. Maybe you have forgotten your pin or passcode or you never set it up in the first place. This is a common issue. Most carriers have detailed instructions for changing passcodes. For example, to change a T-Mobile passcode, hold down the "1" key, then press the star key, and then press number 5 to go into passcode security. Then press 1, and you will be able to change your passcode. You can change your Sprint passcode online by choosing the my preferences tab and then the "things I can manage online" section. You can reset your pin by calling the carrier if you have forgotten it or never set it up at all. Some sites allow you to do this online.
On the iPhone, go into voicemail and tap "Greeting". Record a few seconds of something and tap stop. Before you tap save, use iFuntastic or SFTP to navigate to /var/root/Library/Voicemail on your iPhone. You'll see a file called "Greeting. amr". This is the audio you just recorded. Delete that file and replace it with your custom message which should then be renamed to "Greeting.amr". Tap "Play" on the iPhone to verify your message works. If it plays, tap "Save" and your custom message will be uploaded to AT&T's servers.
3. Settings menu. To access your voicemail setting menu, press and hold the 1 key or dial 123 on your device dial pad. If this doesn't work, dial 1-805-637-7249, enter your 10 digit number and while the voicemail greeting is playing, press * (star key) and enter the password.
3. If you don't have a voicemail already set up, "Default" will be checked. To set up your greeting, check "Custom."
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3. To permanently delete the message, click on the trashcan icon, either found below the voicemail details or at the top right-hand corner.
5. Select the default voicemail greeting by tapping "Default" or record your own message by choosing "Custom". To record an iPhone voicemail message, tap "Record" in the bottom-right corner of the screen.
When you press the voicemail button, you will be sent directly to your voicemail, where you will be asked for your password, which is the last four digits of your phone number followed by the # key, as shown below.
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To create or change outgoing voicemail messages for individual extensions or for a Ring Group (multiple extensions).
3 - Give your audio file a nickname, tag (optional) and select “Mailbox Greeting” from the Type drop down.
If the problem is with your phone, the factory reset has a good chance of solving it. If not, contact your mobile service provider, to carry out some troubleshooting to help resolve the problem from their end.