Thank you, US Mobile team. I had issues with voice mail on my new phone and you persisted until we finally got it resolved. It turned out to be erroneous numbers in the “Call Forwarding” settings. You were courteous and called me to work on it when that became more efficient than our emailing. Very good service.
That way you'll get to know exactly what other people hear when they call your phone and one last thing I wanted to show you. If you don't see that play on record option on the bottom, you don't have visual voicemail. Set up on your phone and that's through your provider. So if you have at and T sprint T-Mobile or any other provider, you need to have visual voicemail.

Android phones can access voicemail by holding down the 1 key on the dial pad until the phone dials your 10-digit phone number. You will automatically connect to your mailbox and be prompted to enter your temporary password; this password is the last 4 digits of your phone number followed by the # key. Start the Google Voice app. Tap the three horizontal lines at the top left of the screen (sometimes called a hamburger menu), and then tap “Settings.” In the Voicemail section, tap “Voicemail greeting.” Tap “Record a greeting.” How do I access my voicemail? To call your voicemail on an Android phone, simply open your phone’s dial pad and hold your finger down on the “1” key. You can also call your voicemail from a different phone by calling your own number and tapping the pound key. How do you check your voicemail?
That’s it. You have deleted the old Voicemail greeting on your Android device and stored the new one. Congratulations!