Our troubleshooting guide will help you diagnose and fix the reason why voicemail is not working on your iPhone!
Open the dial pad on your Android and dial the below code according to your device.
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From another Ooma Office phone. Dial your internal extension number and wait for the call to roll to voicemail. Press [*] and enter your PIN. Select option 5 from the main voicemail menu. Select option 1 from the submenu to record a new greeting, or option 2 from the submenu to record a new name.
On Android devices above Android 5 (Lollipop), open the Phone app. Then, press and hold "1" to call your voicemail. Now, enter your PIN and press "#". Press "*" for the menu. Press "4" to change settings. Press "1" to change your greeting. Make sure to follow all the instructions.
2. You can record your own greeting or choose from a list of preset greetings. You have 30 seconds to record a special greeting for your friends and family.
Website: https://support.sparklight.com/hc/en-us/articles/1500006715142-Working-With-Voicemail
Tap Record a new greeting. Note: If necessary, delete an existing greeting (limit of 2 greetings) to make room for the new greeting: Tap the Menu key, tap Delete greetings, tap the check box next to the desired greeting, and then tap Delete.
Turn your phone off for 10 seconds and then back on. Place a test call to 611. Do one of the following: If the test call is successful, press and hold 1 to dial into the voicemail system. If your test call fails, confirm you have wireless coverage. If Visual Voicemail won't download, press and hold 1 to check your messages.
01-21-2015 05:29 PM. If you call your number from another phone, when the voicemail kicks on hit the # button. It'll ask you for your password. Enter it, and then you'll have access to the Main Menu to change your Voicemail greeting. View solution in original post.
How do I change my voicemail message from another location? Altering your Voice Mail Password, your Voice Mail Greeting, or your Voice Mail Call from a remote phone: Dial your Voice Mail Gain Access To Number. Enter your 10 digit telephone number. Enter your passcode. Press U (8) to go into User Choices, then: Press G (4) to change Welcoming.
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Record a personalized greeting, up to 3 minutes long. A common template you can follow is: "You've reached [name]. We can't get to the phone right now, but if you leave a message, we'll call you back."
The service also recommends stating your name, apologizing for missing the call and that you will call them back. If possible include a time frame for a return call. Don’t ramble or include un-needed information.
At present, you have to record your greeting by recording directly into the iPhone microphone -- the results of which are average, of course.
1. Open your Android’s Phone app. It usually looks like a phone receiver at the bottom of the home screen.
Configuration guides of tested IP phones, soft phones, door phones, audio alerter devices, and intercom devices.
Your voicemail PIN can be any number 4 to 15 digits long. Be sure to make note of it because you'll need it to access your messages in the future.