Yea, same issue with me on Att network.. Frozen screen on voicemail settings. I was not even able to call myself to change the voicemail. I had to reset voicemail password over myatt app. And after that I was able to acess my voicemail over the phone. Still I cant change voicemail over the phone. Hope this will help you reset your voicemail.
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Call 800-244-1111, and a representative will verify your identity and reset your PIN for you.
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One of the best and quick fix to this issue is to turn off Wi-Fi for once and switch to Cellular data connection and then try to change the default greeting to custom on iPhone.
See your voicemail messages presented in a list with the number that left the message, the date and message length; See at a glance who called you, if you have their name stored (private numbers aren’t shown) Listen to the message you want to hear first, without going through them all; Replay the message if you missed anything
Change your voicemail password: Go to Settings > Phone > Change Voicemail Password, then enter the new password.
Tap a message notification. When you get a voicemail, you can check your message from the notification on your phone. Swipe down from the top of the screen. Tap Voicemail . Call your voicemail. You can call your voicemail service to check your messages. Open the Phone app . At the bottom, tap Dialpad .
You can call your voicemail service to check your messages. Open the Phone app . At the bottom, tap Dialpad . Touch and hold 1.
Website: https://forums.att.com/conversations/att-phone-features/how-do-i-change-my-voicemail-greeting-message/5defd78dbad5f2f60659eaaa
I’m sorry to hear about this, can you drop us an email at [email protected] so we can look further into this?
Note: T-Mobile users, tap on "Keypad" or press 123. Verizon users, press *86 instead of 1. And Sprint users, press 1. And then you can change the default voicemail on iPhone from different carriers.
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We’re sorry to hear about this, if you can reach out to us on [email protected] with your details we can try to assist you further, however, we would need to confirm if you are able to manually access your voicemail through your phone. We can’t provide assurance or support for third party applications. However, if you encounter issues with manually accessing your voicemail through your phone we can assist with that 🙂
See your voicemail messages presented in a list with the number that left the message, the date and message length; See at a glance who called you, if you have their name stored (private numbers aren’t shown) Listen to the message you want to hear first, without going through them all; Replay the message if you missed anything
Visual voicemail is a way to scan and manage your voicemails on your iPhone screen. No more calling up - with visual voicemail you don't have to call a number to get your messages, and you don't have to listen to them in order. Instead, just tap your voicemail icon …
Your voicemail PIN can be any number 4 to 15 digits long. Be sure to make note of it because you'll need it to access your messages in the future.