1. Some mobile phones have a Voicemail app easily accessible from the get-go. To start the voicemail setup process, just tap on the Voicemail app and follow the on-screen prompts.
3. Call your voicemail by dialing the number using the dial pad or press and hold “1.”
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If you are looking to get it completely disabled, unfotunately, this cannot be done at the moment. To disable the service temporarily, please call us or send us an email at [email protected] since there is a verification process involved so we won’t be able to resolve it here.
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4. Enter a new password. Use the numeric keypad that appears on your screen. The password must contain 4-7 digits.
9. Make sure Call Forwarding is off. If you have a call forwarding set up, it is likely to cause conflicts with voicemail. To turn off Call Forwarding or make sure it is not enabled
The first time you tap Voicemail, you’re asked to create a voicemail password and record your voicemail greeting.
The service also recommends stating your name, apologizing for missing the call and that you will call them back. If possible include a time frame for a return call. Don’t ramble or include un-needed information.
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A new greeting can be recorded under the Greetings & Pin section of the app by first pressing the default greeting and then recording a new one.
To check your voicemail messages from another phone: Call your 10-digit wireless number. When you hear your voicemail greeting, press the * key to interrupt it. If you reach the main voicemail system greeting, enter your 10-digit wireless phone number, then interrupt your greeting by pressing the * key. Enter your voicemail password when prompted.
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· Since all the data has been removed, the next time you launch the app, you’ll notice it displays screens and options as if being accessed for the first time.
You can change your voicemail password by calling (800)-331-0500 from your iPhone. You’ll reach AT&T’s automated customer service menu which will ask for your phone number and billing zip code. A few seconds later, the message “Password Incorrect – Enter Voicemail Password” will appear on the display of your iPhone. Enter the last seven digits of your cellphone number to change your voicemail password. I strongly recommend that you read AT&T’s support article on changing your voicemail password before attempting to do so.
If you have a visual voicemail app installed on your phone, you can alternately use that app to record and set a greeting instead.
To change or record your voicemail greeting: From your: Wireless phone: Press and hold 1 or the Voicemail key. AT&T Wireless Home Phone: Dial 1 from your connected home phone. Enter your voicemail password if prompted. In the Main Menu, press 4 for Personal Options. Press 3 to Change Greetings.
Make sure to keep the microphone in an appropriate angle and distance while recording. When finished, tap “Stop” and finally “Save”.