I had installed WhoApp yesterday to see how I might like it, and decided to uninstall it. WhoApp uses its own VoiceMail, so when I uninstalled it and couldn't change my greeting, I was ready to blame WhoApp! Thankfully, this thread gave me the correct solution. I just deleted all of my old voicemail messages and everything works now!
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After pressing the Voicemail tab, all of the voicemails stored on your device will display. From here, you’re going to want to tapGreeting located in the top left. There will be two options located on the Greeting page: One option to utilize the default voicemail message and another to record a custom message.
Now, it’s the time for a tutorial on how to change voicemail greeting on Android. Basically, there are two methods to get it done, depending on your system operation. If you’re using Android Marshmallow, here’s what you need to do:
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Turn your phone off for 10 seconds and then back on. Place a test call to 611. Do one of the following: If the test call is successful, press and hold 1 to dial into the voicemail system. If your test call fails, confirm you have wireless coverage. If Visual Voicemail won't download, press and hold 1 to check your messages.
Most of the time, an update to your carrier’s voicemail app or settings will cure the issue; however, it is important to confirm that your voicemail number is appropriately configured before proceeding any further.
When using the T-Mobile Visual Voicemail app, for example, select “Settings” from the three-dot menu in the upper right corner of the screen.
Tap a message notification. When you get a voicemail, you can check your message from the notification on your phone. Swipe down from the top of the screen. Tap Voicemail . Call your voicemail. You can call your voicemail service to check your messages. Open the Phone app . At the bottom, tap Dialpad .
Website: https://www.reddit.com/r/apple/comments/3lm2eh/difficulty_changing_voicemail_greeting_in_ios_9/
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3. Click on your phone, then “Scan,” if you’re prompted to confirm what type of data to scan select “Voicemails.”
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Step 1. Tap the phone app from your home screen. It’s the green icon with the white-colored phone in the middle.