One of the best and quick fix to this issue is to turn off Wi-Fi for once and switch to Cellular data connection and then try to change the default greeting to custom on iPhone.
Open your phone’s voicemail app, then tap (or in some cases, tap and hold) the message you want to save. You should be presented with a list of options; the save option will usually be listed as “save”, “save to phone,” “archive,” or something similar.
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The easiest way to listen to your voicemail is to call your mailbox. Either dial your mobile number from your phone or use quick-dial access:
2. Access your voicemail. Dial *98 from your home phone. If you are away from home, dial your access number and follow the prompts, or dial your phone number, then press the * key when you hear the greeting.
Most of the time, an update to your carrier’s voicemail app or settings will cure the issue; however, it is important to confirm that your voicemail number is appropriately configured before proceeding any further.
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By default, the voicemail is enabled for all extension users. You can disable the Voicemail function if the user doesn't need it.
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To dial into the voicemail system to record your personal greeting and name, and change the type of greeting that is played when callers reach your voicemail, use the following instructions for your ShoreTel Sky Phone System: Access the voicemail system: If you are using a IP 400 series desk phone, press the Voicemail function key.
Website: https://support.google.com/voice/answer/115069?co=GENIE.Platform=iOS&hl=en-GB
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7. Check for and install a Carrier Settings update. Open Settings → General → About → If there is an update, you will see a pop-up. → Tap Update.
Record a personalized greeting, up to 3 minutes long. A common template you can follow is: "You've reached [name]. We can't get to the phone right now, but if you leave a message, we'll call you back."
These settings are based on Carrier provider, so you can use these steps on other mobile platforms and services. you can ask your questions that are in your mind in the comment section.
5. Your voicemail will walk you through the setup process, including recording your personal greeting (the message that plays when you receive a call that goes to voicemail) and possibly your voice signature (your name, spoken by you into the recording).
Call your home phone number. Press # to interrupt the greeting, and then enter your PIN. Follow the prompts to listen to your messages. (Note: In some areas, the # key will not interrupt the greeting. Try pressing * or 2 instead.)
Website: https://community.verizon.com/t5/Basic-Phones/How-do-I-change-my-outgoing-voice-message/td-p/895682