The cause may be down to the phone or the voicemail application. To clear the phone’s app data:
How do I change my voicemail message from another location? Altering your Voice Mail Password, your Voice Mail Greeting, or your Voice Mail Call from a remote phone: Dial your Voice Mail Gain Access To Number. Enter your 10 digit telephone number. Enter your passcode. Press U (8) to go into User Choices, then: Press G (4) to change Welcoming.
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Website: https://forums.att.com/conversations/att-phone-features/how-do-i-change-my-voicemail-greeting-message/5defd78dbad5f2f60659eaaa
Simply select "default" option to use the default settings of the voicemail on iPhone. And if you want to change voicemail greeting on iPhone, you can select one audio file from iPhone 7 or customize the file.
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However, some cellular service providers allow users to access and update their voicemail by calling their own numbers from working landlines or phones on other wireless networks, so users whose accounts include such an option and who have access to alternative service could keep the voicemail greetings updated even when their own mobile phones cannot connect to cellular or internet service.
3. Call your voicemail. Using the dial pad, type in the phone number assigned to your voicemail account, and then press the green Call button. Or, just press and hold the 1 key if that's easier.
From the Android Mobile App: Click the More button at the top left of the mobile app. Select Voicemail. Click Folder with Music Icon located at the top of the mobile app. Click the Record button, give the recording a title, and click OK. The system will call your extension. Answer the call and follow the prompts to record your new greeting.
One of the first things you might want to do when you set up a new Samsung Galaxy S10 is to record a voicemail greeting. Unfortunately, it's not obvious how to do that, so many people make do with the default greeting.
Website: https://community.verizon.com/t5/Basic-Phones/How-do-I-change-my-outgoing-voice-message/td-p/895682
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2. You can record your own greeting or choose from a list of preset greetings. You have 30 seconds to record a special greeting for your friends and family.
4. By default, your voicemail will be setup with your carrier's generic greeting.
By default, the voicemail is enabled for all extension users. You can disable the Voicemail function if the user doesn't need it.
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Android smartphones come pre-installed with the Samsung Visual Voicemail application.
Website: https://community.verizon.com/t5/My-Verizon/How-do-I-change-my-voicemail-to-the-automated-greeting/td-p/1047569