If you are looking to get it completely disabled, unfotunately, this cannot be done at the moment. To disable the service temporarily, please call us or send us an email at [email protected] since there is a verification process involved so we won’t be able to resolve it here.
5. Select the default voicemail greeting by tapping "Default" or record your own message by choosing "Custom". To record an iPhone voicemail message, tap "Record" in the bottom-right corner of the screen.
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Press 1 for Personal Greetings. You then have the following options: Press 1 to set the standard greeting with your Xfinity Voice number. Press 2 to set up your standard greeting with your name. Press 3 to record a new personal greeting. Press * to return to the Main Menu.
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My voicemail doesn’t tell me the number, date or time the caller made the call. Can it be set up to do these things?
1. Verify that Voicemail is set up on your iPhone. Before we proceed with the means to fix your voicemail not working on iPhone, it’s of utmost importance to know if voicemail is set up in the first place.
If you've forgotten your retrieval number, call 800-244-1111 to get it. Alternately, the number was included in the welcome letter you received when you signed up for voicemail service.
Standard greeting with your name: "At the tone, please record your message to [name]."
It's in the upper right corner of the screen. Now, if you are prompted to type in your password when you are checking voicemail, you should enter the password you just set. When checking voicemail from your iPhone, usually you don't have to type in the password again because your iPhone has automatically sent the password to your carrier already.
Select "custom" and tap on "Record" in the bottom-right corner of the screen. Tap on "Stop" when you finish recording. Select "Play" to play back the message. If you are satisfied with your new message, select "Save" in the upper-right corner.
See your voicemail messages presented in a list with the number that left the message, the date and message length; See at a glance who called you, if you have their name stored (private numbers aren’t shown) Listen to the message you want to hear first, without going through them all; Replay the message if you missed anything
4. Reset your pin. Maybe you have forgotten your pin or passcode or you never set it up in the first place. This is a common issue. Most carriers have detailed instructions for changing passcodes. For example, to change a T-Mobile passcode, hold down the "1" key, then press the star key, and then press number 5 to go into passcode security. Then press 1, and you will be able to change your passcode. You can change your Sprint passcode online by choosing the my preferences tab and then the "things I can manage online" section. You can reset your pin by calling the carrier if you have forgotten it or never set it up at all. Some sites allow you to do this online.
Android smartphones come pre-installed with the Samsung Visual Voicemail application.
US Mobile Customer Support is available 24/7 to help troubleshoot any issues you may have. Contact us at [email protected], by dialing 611 on your US Mobile phone, or chat with us. We are here to help!
If you are looking to get it completely disabled, unfotunately, this cannot be done at the moment. To disable the service temporarily, please call us or send us an email at [email protected] since there is a verification process involved so we won’t be able to resolve it here.
I can access my voicemail from my phone just fine. I’m just cheap and used Hangout/Google Voice to save my minutes.
When I record my new voice message I do not have the stop option button and it keeps the existing voice message!! I have an iphone5 and I need to change my voicemail message!! Please help