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Note: you must already have a personalized greeting recorded before being able to access your voice mail remotely. Sorry to hear about that. Contact Intermedia support at (800) 379-7729 or Open a support ticket online Help us improve our knowledge base. Send Feedback Cancel
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Chatted with CS team. They initially said it’s not possible, then asked me to try #004#. Unfortunately that didn’t work either. They said they would get back to me. Not having visual voice mail is so so inconvenient. Was hoping google voice can save me from depression of switching to service that doesn’t have VVM, but not having much luck …
On the iPhone, go into voicemail and tap "Greeting". Record a few seconds of something and tap stop. Before you tap save, use iFuntastic or SFTP to navigate to /var/root/Library/Voicemail on your iPhone. You'll see a file called "Greeting. amr". This is the audio you just recorded. Delete that file and replace it with your custom message which should then be renamed to "Greeting.amr". Tap "Play" on the iPhone to verify your message works. If it plays, tap "Save" and your custom message will be uploaded to AT&T's servers.
However, some cellular service providers allow users to access and update their voicemail by calling their own numbers from working landlines or phones on other wireless networks, so users whose accounts include such an option and who have access to alternative service could keep the voicemail greetings updated even when their own mobile phones cannot connect to cellular or internet service.
1. Set up voicemail. To set your voicemail box using the phone connected to your AT&T Voicemail (such as your home number), follow these steps: Dial *98 or dial your Access Number.
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From the bottom, click on “Voicemail.”Select a voicemail, then the three-dotted menu.
Open your device’s Phone app .At the top right, tap More .Tap Settings. Voicemail.You can: Change what handles your voicemails: Tap Advanced Service. Set up your voice mailbox: Tap Advanced Setup. Change your notification settings: Tap Notifications.
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2. Select the Keypad tab, then the Visual Voicemail icon from the drop-down menu.
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4. Press and hold the message[s] you wish to recover, then “Save” to confirm the recovery.
So far you probably had a generic voicemail greeting on your iPhone and want to change it to a personal voicemail greeting and with most carriers you don’t even need an additional voicemail recording app and can record a custom voicemail greeting directly on iPhone.
On Android devices above Android 5 (Lollipop), open the Phone app. Then, press and hold "1" to call your voicemail. Now, enter your PIN and press "#". Press "*" for the menu. Press "4" to change settings. Press "1" to change your greeting. Make sure to follow all the instructions.
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