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Website: https://www.reddit.com/r/apple/comments/3lm2eh/difficulty_changing_voicemail_greeting_in_ios_9/

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Click on the Phone icon on your home screen. Tap the Voicemail icon. Tap Set up. Follow the step-by-step instructions to set up your voicemail including how to: Select your seven to fifteen digit voicemail password (numbers only, no letters or special characters). Record voice signature and/or greeting… .

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Visual Voicemail won't let me play back or adjust greeting. I have a new iPhone SE running iOS 9.3.1, restored from a backup of my old iPhone 4S. Also I have changed carriers upon getting the new phone to Cricket from AT&T. When I set up the new iPhone, it installed carrier updates from iTunes and the Phone app let me set up my visual voicemail
4. If you don't have a voicemail already set up, "Default" will be checked. To set up your greeting, check "Custom."

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3. Listen to voicemail messages. Access voicemail. Press 1 to Get your Messages. Press 1 for Voice Messages. Use these keys while you're listening to your messages
Website: https://support.sparklight.com/hc/en-us/articles/1500006715142-Working-With-Voicemail

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1. Tap the fixed key with the envelope graphic, or dial the phone’s phone number.

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    Voice Mail Viewer: Access your voicemail from a compatible smartphone or computer using the Voicemail Viewer application. This easy-to-use, visual voicemail application lets you review and manage your messages. You can even forward a voicemail to a friend by email, and add a caller to your Address Book.

    Website: https://www.att.com/support/smallbusiness/article/smb-wireless/KM1009187/
    2. Request New Voicemail Settings From Your Carrier. You may believe that your voicemail settings are correct, but there can sometimes be conflicting settings on your cell phone that can cause issues with voicemail not working on your Android device.

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    See the overview for more information on these greetings/messages. Call Handling section Greeting & Leave voicemail instruction : You will only see this option if you select Forward to voicemail in your call handling settings and disable the options to Allow callers to reach an operator and Allow caller to check voicemail .

    Still, if you are unable to record a custom voicemail greeting on iPhone, then its time where the carrier comes in the picture then for their assistance and get it fixed, the custom voicemail not recording issue.
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    Step 6. Tap “Setup” and you will be asked to fill a voicemail number. Fill it with your phone number. Then, tap OK.

    Ken, I would suggest to contact us via chat or email providing your number so our support team can try to fix that for you. You can chat with us by using chat widget at bottom right on this page or you could email us at [email protected]
    You can set or change your PIN for your voicemail box if desired Toggle to play the voicemail message date on or off as desired Decide if you want to receive an email and/or sms notification when you receive a new voicemail message.

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    If you have an Android phone, you might be able to disable voicemail by adjusting your call-forwarding settings. You can disable three functions, such as Forward When Busy, Forward When Unanswered, and Forward When Unreached. In some cases, you can disable all call forwarding. Check if you have call forwarding.

    Follow the carrier instructions and enter your Pin or other details if asked by the audio instructions. If you follow these above steps correctly, you will be able to disable the Voicemail on your Android device.
    Open the “Settings” on your phone.Go to “Phone Apps or “System Apps” and open it.

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Once this screen has appeared all of your old voice mails will display. Tap Greeting in the top left.

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Some carriers require you to reset the voicemail password as a security precaution when you get a new iPhone. Sometimes, updating it manually online or by calling customer support can reset your iPhone’s connection to the voicemail server and fix the problem.

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Alternatively, you could try disabling call forwarding, though your particular carrier or phone model may not allow it:

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