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I can access my voicemail from my phone just fine. I’m just cheap and used Hangout/Google Voice to save my minutes.

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10. Reset Time Zone and set Date & Time automatically. For most users, it’s recommended to let your device automatically set the time. To make sure that your time zone and similar settings are correct
Part 1. How to Change and Record Voicemail Greetings on iPhone Setting a voicemail greeting is important when we missed a call and let the people calling you know they have reached out to the right person and remind them to leave a message after the greeting. To record a personalized voicemail greeting, here are the steps that you have to follow. .

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2. Press the Star or Pound Key. Depending on your carrier, you will likely push one of these two keys next. It's more common to push the star key. When you hear your voicemail start, that's when you should press either the star (*) or the pound (#) key. For AT&T, Sprint, U.S. Cellular, and T-Mobile, press the star (*) key. Verizon, Bell Mobility and Virgin Mobile users should press the pound (#) key. If you are using a different carrier, you can check its website or call customer service to be sure.
6. To listen to the recording, hit Play. If you mess up and want to try again, hit Redo. Save when you're done.

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In the event that you’ve recently purchased a new Samsung S20 phone, you’ll need to set up your voicemail system as soon as possible so that others attempting to call you can leave messages.
4. Before each voicemail message is played, enter the number associated with deleting a message.

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To recover a deleted message, tap Deleted Messages, tap the message, then tap Undelete.

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Website: https://www.cricketwireless.com/support/apps-and-services/voicemail.html

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    As I mentioned earlier, one of the common reasons why an iPhone won’t play voicemails is because the Phone app isn’t working properly. Closing and reopening the Phone app allows it to “shut down” and start again, which can sometimes fix a software glitch.

    On Android devices above Android 5 (Lollipop), open the Phone app. Then, press and hold "1" to call your voicemail. Now, enter your PIN and press "#". Press "*" for the menu. Press "4" to change settings. Press "1" to change your greeting. Make sure to follow all the instructions.
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    We see small fixes come in targeted updates, but the iOS 9.2 update packs in a lot of new fixes that may solve a problem that annoyed you for the last several months. Here are the new fixes in iOS 9.2.

    1. Check Your Voicemail Settings. First, you should make sure that your voicemail settings are correct. You can check these settings for yourself using the Phone app on your device.
    6. Say the greeting you want, and tap "#" when you're done. To save the greeting, tap "1."

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    6. Alternatively, from the list of messages, press and hold the voicemail then select “Delete,” then confirm the deletion.

    source: How do i change my greeting for my voicemail messages on my assurance wireless cell phone? ahammad1996 Level 1 (Contributor)
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    press and hold 1.if you’re calling from another phone, dial: 07953 222 222 (UK) or +44 7953 222 222 (abroad)you’ll need to have set up and be ready to enter your voicemail PIN to listen to your voicemail messages from another phone. Share this example Share on facebook Share on twitter
    To change your greeting: Call into your voicemail. Press 3 for personal options. Press 1 for greetings or mailbox name. Choose what you want to do: Press 1 to record a personal greeting; Press 2 for a temporary greeting; Press 3 to use a system-generated greeting; Press 4 to set up a greeting when your phone is busy; Follow the voice prompts.

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From the Android Mobile App: Click the More button at the top left of the mobile app. Select Voicemail. Click Folder with Music Icon located at the top of the mobile app. Click the Record button, give the recording a title, and click OK. The system will call your extension. Answer the call and follow the prompts to record your new greeting.

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This was extremely helpful followed your instructions and worked like a charm, on IOS 9. Sep 21, 2015 8:33 AM Reply Helpful Reply Helpful (11) Reply Helpful (5) User profile for user: tar722 tar722 (13 points) Nov 3, 2015 8:28 PM in response to AmishCake In response to AmishCake Nov 3, 2015 8:28 PM User profile for user: jkmont71 jkmont71 Dec 3, 2015 6:13 AM in response to BattleshipCobra In response to BattleshipCobra

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Change your greeting: Tap Voicemail, then tap Greeting.Change your voicemail password: Go to Settings > Phone > Change Voicemail Password, then enter the new password. Change the alert for new voicemail: Go to Settings > Sounds & Haptics or Settings > Sounds.

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5. Use voicemail on a computer. Download messages to a computer. If you're the Primary Account Holder, you can save your messages from your My-T-Mobile account.

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