The tutorial performed below was done on an iPhone 5 that is using the iOS 7 version of the operating system. Your screens may look different if you are using a different version.
1. Open your iPhone’s Settings. It’s a gray app that contains gears and is on your home screen.
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* If you forget your voicemail password, there's no way to reset it from your iPhone. You need to contact your carrier to reset your password. If you insert a new SIM card, you might lose the voicemails that you saved on your iPhone.
To close the Phone app, begin by double-pressing the Home button. This will open the App Switcher, which will display all the apps you currently have open on your iPhone. Use your finger to swipe up on the Phone app. You’ll know the Phone app is closed when it no longer appears in the App Switcher.
Go to the Phone app, then tap the Voicemail tab.Tap Set Up Now.Enter your password,* then tap done.Record a custom greeting or use the default greeting, then tap Save.
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There are three ways to access your voicemail using your phone's dial pad. You can: Press and hold 1. Dial *86. Dial your Xfinity Mobile phone number. NOTE: If it's your first time calling into voicemail, follow the recorded instructions to create a voicemail PIN. You’ll then record your name and set up a greeting.
If you haven’t set up any voicemail on your iPhone, here’s how to do it step by step!
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3. Settings menu. To access your voicemail setting menu, press and hold the 1 key or dial 123 on your device dial pad. If this doesn't work, dial 1-805-637-7249, enter your 10 digit number and while the voicemail greeting is playing, press * (star key) and enter the password.
Select the Voicemail tab. Below "When callers reach my voicemail, play my," select one of the following types of voicemail greetings: System Greeting - Plays a system generated message that utilizes your recorded name and is the default setting for all new users. Personal Greeting - Plays a custom message that you record using a phone.
Besides creating an audio file in the right format (Adaptive Multi-Rate), you also need to trick the iPhone to upload your new greeting to the AT&T servers:
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4. Save and delete messages. Voicemails will be deleted if the auto-save period is reached. The auto-save period can be from 14 to 30 days, depending on the type of voicemail.
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1. Press the fixed key with the envelope graphic, or dial the phone’s phone number.
· Have your account security details ready e.g. account password as the representative will use your answers to confirm your identity.