Worked! I had to do all of the above, delete saved voice mails, AND turn off wifi, on cellular, and rebooted phone. Took all three but saved me a trip to Apple Store and it is freezing out so thank you all! Jan 10, 2016 1:22 PM Reply Helpful (12) Reply Helpful (7) User profile for user: phord Question: Q: i can't customize my voicemail greeting More Less Support Communities More ways to shop: Visit an Apple Store, call 1-800-MY-APPLE, or find a reseller. Privacy Policy Terms of Use Sales and Refunds Legal Site Map Ask Your Question Fast! Go to menu, and click on messages. At the bottom of the screen, it should say options. Click on options. You should see a list of options co ... read more If you`re not in one of the countries that support 171 / 172 , take the following steps to set up your greeting: From another phone or in a ... read more lorily7 Level 10 (Genius) 3780 Answers, 18 Friends, 240 Followers "When you hear `personal greetings,` press the number that the voice said was for..."
How do you check your VoiceMail? To check your voicemail messages from another phone: Call your 10-digit wireless number. When you hear your voicemail greeting, press the * key to interrupt it. If you reach the main voicemail system greeting, enter your 10-digit wireless phone number, then interrupt your greeting by pressing the * key.

5 hours agoThe default voicemail greeting on the iPhone plays generic Your call has been forward to an automated voice message system recording. If you use your phone for work, create a personalized greeting that tells people you're a professional. If your phone is for personal use, create a personalized greeting so people hear your voice and know they called the right number.
3. Click on your phone, then “Scan,” if you’re prompted to confirm what type of data to scan select “Voicemails.”