I have the same problem. I’ve also worked with the support line (via the chat option), and have been unsuccessful at getting it set up or enabled. “The voicemail box number is invalid…”, yet, if I call my number, I can leave a voicemail, but have no way to go in and retrieve it.
Each carrier has a different method for setting up voicemail, and we’ve provided a brief description of how to do it (and where to find instructions) where applicable below.
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On Android devices above Android 5 (Lollipop), open the Phone app. Then, press and hold "1" to call your voicemail. Now, enter your PIN and press "#". Press "*" for the menu. Press "4" to change settings. Press "1" to change your greeting. Make sure to follow all the instructions.
You will be asked to delete your current Voicemail greeting. Click on the ‘Yes’ button that appears on the screen if you want to remove that. You can save your new recorded Voicemail greeting or can use the default recorded option. Wait and hear the new Voicemail greeting message that the instructions speak out. If you want to keep that recording as your Voicemail greeting, then save it. Or you can re-record the message to get a different greeting.
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To change the number of times your phone rings before voicemail answers, please contact us and a representative will set your ring cycle.
If you can't set up Visual Voicemail, contact your carrier to make sure that your plan supports the feature.
When recording a personalized voicemail greeting on your office phone, your greeting should include only the company name and your extension number. When recording a personalized voicemail greeting on your office phone, your greeting should include only the company name and your extension number. State your name and spell it out if you’re asking callers to follow up with written correspondence. State your company name and department name. Let callers know that you cannot take their call right now. Invite them to leave a message. What should I record on my work voicemail?
4 hours agoVoicemail is an audio or voice message that’s recorded when you’re busy with another call or when a phone call goes unanswered, for you to listen to later. It’s different from the age old answering machines in that instead of storing the message on the device, it stores it in a mailbox on your service provider’s server, the same way an email message is stored.
The process is very simple. You'll just have to click the green phone icon, the same place you make calls, and navigate to the voicemail screen. On the voicemail screen, you'll see a greetings option on the top left.
If you choose not to record and transmit a greeting through your phone’s voicemail system, you can utilize a visual voicemail application that has been installed on your phone instead.
4. Enter your voicemail password. If you have set a password lock for your voicemail account, you will be prompted to key it in. Use the dial pad to do so.
From the Android Mobile App: Click the More button at the top left of the mobile app. Select Voicemail. Click Folder with Music Icon located at the top of the mobile app. Click the Record button, give the recording a title, and click OK. The system will call your extension. Answer the call and follow the prompts to record your new greeting.
Open your device’s Phone app .At the top right, tap More .Tap Settings. Voicemail.You can: Change what handles your voicemails: Tap Advanced Service. Set up your voice mailbox: Tap Advanced Setup. Change your notification settings: Tap Notifications.
We recommend including your name and a short message, especially if you use this phone for business purposes.
Website: https://learn.uc.spectrumenterprise.net/biz_apps/setup-voicemail-polycom-phone/
5. Your voicemail will walk you through the setup process, including recording your personal greeting (the message that plays when you receive a call that goes to voicemail) and possibly your voice signature (your name, spoken by you into the recording).