5 - Navigate to Config > Mailboxes and edit your mailbox using the pencil icon to the right of your mailbox.
As I mentioned earlier, one of the common reasons why an iPhone won’t play voicemails is because the Phone app isn’t working properly. Closing and reopening the Phone app allows it to “shut down” and start again, which can sometimes fix a software glitch.
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You can ask your admin to change the greeting language for everyone in your organization. Your admin should see this topic for instructions: Change the default language for greetings and emails.
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To change your greeting: Call into your voicemail. Press 3 for personal options. Press 1 for greetings or mailbox name. Choose what you want to do: Press 1 to record a personal greeting; Press 2 for a temporary greeting; Press 3 to use a system-generated greeting; Press 4 to set up a greeting when your phone is busy; Follow the voice prompts.
Make sure that you have the latest version of iOS. Check for a carrier-bundle update: Go to Settings > General > About. If an update is available, a message will ask you to update. To check your cellular network connection, try to call someone.
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When voicemail is not working on your iPhone, a lot of people assume that there’s a problem with their wireless carrier, so they immediately call Verizon, AT&T, T-Mobile, or another carrier’s customer support hotline. However, a lot of the time the problem is really caused by a software issue on the iPhone itself. Your iPhone isn’t downloading voicemails from your wireless carrier; or The Phone app on your iPhone isn’t working correctly
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Website: https://www.telstra.com.au/support/mobiles-devices/messagebank-call-forwarding-ring-time
Press 4 to go to the Personal Options menu. Press 3 to go to the Greetings menu. Press 1 for Personal Greetings. You then have the following options: Press 1 to set the standard greeting with your Xfinity Voice number. Press 2 to set up your standard greeting with your name. Press 3 to record a new personal greeting.
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Solution 1: Disable Wi-Fi and Use Cellular Data While Changing Voicemail Greeting
We see small fixes come in targeted updates, but the iOS 9.2 update packs in a lot of new fixes that may solve a problem that annoyed you for the last several months. Here are the new fixes in iOS 9.2.
To switch voicemail back on, dial 1211. Record new voicemail greetings. You can record new greetings by calling 121, standard call rates apply.
iPhoneAlley details a technique to trick the iPhone into using any custom audio file as your voicemail greeting.