Visual Voicemail won't let me play back or adjust greeting. I have a new iPhone SE running iOS 9.3.1, restored from a backup of my old iPhone 4S. Also I have changed carriers upon getting the new phone to Cricket from AT&T. When I set up the new iPhone, it installed carrier updates from iTunes and the Phone app let me set up my visual voicemail
3. AT&T Voicemail Viewer. In case you still have a landline phone with voice mail function, AT&T Voicemail Viewer will help you even remotely track calls and messages.
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To recover a deleted message, tap Deleted Messages, tap the message, then tap Undelete.
To record a new greeting, follow these steps: Create a new greeting by tapping Record a new greeting.
Setting up a new voicemail message is the same on any iPhone that runs iOS 9 or higher. Use the steps below to set a custom iPhone voicemail message.
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
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You might experience issues while recording custom voicemail greetings if hardware on your iPhone, such as the microphone, is blocked or damaged. Carrier requirements
Step 2. Tap “Voicemail”, and then tap “Greeting” in the upper left corner of the screen. If you’re using an eSIM with a second line, select a line first such as Primary, Secondary, 888-888-8888, etc.
4. If you have a passcode to access your voicemail, you’ll be prompted to enter it into the dial pad now.
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4. Request to have your voicemail service disabled. Once the representative or automated message confirms this has been done, you can hang up.
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By following this walkthrough, you’ll have your voicemail set up in no time. All you’ll need is your iPhone and a few spare minutes. Begin by tapping the Phone icon that is located on the home screen. Next, you’re going to touch the Voicemail tab that is located at the bottom right of your iPhone screen.
Note: If you have forgotten your voicemail passcode, please see our instructions on how to reset your voicemail passcode.