The cause may be down to the phone or the voicemail application. To clear the phone’s app data:
Website: https://community.verizon.com/t5/iPhone-4/How-do-I-reset-my-Voice-Mail-greeting/td-p/800694
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We’re sorry to hear about this, if you can reach out to us on [email protected] with your details we can try to assist you further, however, we would need to confirm if you are able to manually access your voicemail through your phone. We can’t provide assurance or support for third party applications. However, if you encounter issues with manually accessing your voicemail through your phone we can assist with that 🙂
Users lacking the option and means of accessing their voicemail accounts from landlines would not be able to keep their greetings updated in the absence of cellular and internet service.
3. Enter your Pin Number. You will need to know your pin or passcode in order to check your voicemail. If you don't have this code, you will have to retrieve it from your carrier. You will hear instructions to input your pin. Hit the pound key after you enter your pin. Follow instructions on how to listen to your voicemail. It's usually to push a certain number (like 1). That's all there is to it. You should be able to hear your voicemail messages now.
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Verizon only: Unfortunately, if you have set up the voicemail successfully but still unable to change the greetings of Voicemail from the Voicemail tab, then dial *86 and select option 4 to make a change. Step #1: Launch the “Phone” app on your iPhone. Step #2: Tap “Voicemail”. Step #3: Select “Greeting” on the upper-left corner of the screen. Step #4: In case, you are also using eSIM then select the second network to change voicemail greetings. Step #5: Select “Custom”. From here you can record a greeting. Step #6: Tap “Record”.
Website: https://bellaliant.bell.ca/support/article/set-up-and-use-voicemail-including-voicemail-to-email/8292
Open the Phone app . Press and hold “1” to call your voicemail. Enter your PIN and press “#”. Press “*” for the menu. Press “4” to change settings. Press “1” to change your greeting…
4. For Sprint, select the three-dotted menu from the top right-hand corner then “Delete.”
4 - Give your audio file a nickname, tag (optional) and select “Mailbox Greeting” from the Type drop down.
The first time you tap Voicemail, you’re asked to create a voicemail password and record your voicemail greeting.
Can’t record a custom voicemail greeting on iPhone? You need to try out a few troubleshooting workarounds to throw out the problem.
4 hours agoThe process is very simple. You'll just have to click the green phone icon, the same place you make calls, and navigate to the voicemail screen. On the voicemail screen, you'll see a greetings option on the top left. Once you click greeting, you can change it from default to custom and record your custom greeting.
Enter a name for the new greeting and then tap Save. Change your greeting. To use a different greeting that you've already recorded or switch back to the default greeting: On your Android device, open the Google Voice app . At the top left, tap Menu Settings. In the Voicemail section, tap Voicemail greeting.
5. Using Visual Voicemail: Access your voicemails. As long as your carrier supports visual voicemail, you can access your voicemails by tapping the Voicemail button in the bottom right corner of the Phone app's screen.
I have checked your account and I can confirm that the voicemail on your account can be disabled. But again, this might just get automatically enabled from time to time so you may have to contact us again to get it done. Again I apologize for the confusion and the delay in response. At US Mobile, we try our best to keep it transparent as much as we can. I hope this is understandable.