If you have a visual voicemail applications installed on your Galaxy S21, you can alternately use that app to record and set a greeting instead.
Website: https://faq.magicjackforbusiness.com/s/article/How-do-I-record-or-change-my-name-or-voicemail-greeting
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Check your voicemail on iPhone. In the Phone app , Visual Voicemail (available from select carriers) shows a list of your messages. You can choose which ones to play and delete without listening to all of them. A badge on the Voicemail icon indicates the number of unheard messages.
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Call 800-201-4099. A representative will ask you a series of questions to verify your identity, and then will reset your PIN for you.
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To change the voicemail greeting on your iPhone, use the steps in this help page - Visual voicemail - iPhone. Specifically -. Update your greeting. Tap Voicemail, tap Greeting, tap Custom, then tap Record. Or, to use your carrier’s generic greeting, tap Default. Thanks for using Apple Support Communities. Be well.
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Check your voicemail on iPhone. In the Phone app , Visual Voicemail (available from select carriers) shows a list of your messages. You can choose which ones to play and delete without listening to all of them. A badge on the Voicemail icon indicates the number of unheard messages.
Note: If the Phone option is not present, slide up from the center of a Home screen and select Phone.
CatsPaula, we want you to be able to manage your voicemail when you need to. Let’s look at this together. If you are getting a wrong password message, we recommend to change the password so you can update the greeting message.
When you first set up your Android phone, it may ask you to record your greeting for the caller. You can also keep the default greeting stored on the device. But, in future, if you want to customize the Voicemail greeting or want to create a new one, then you may need to delete the old recordings from Android. It may not be necessary depending on the Android device model & version; it’s good to know the process.
6. After the message has played, you’ll be given some options for what to do with the message e.g. delete or save it, etc. along with the corresponding number to press.
Use these step-by-step instructions to set up your voicemail. And don't worry if you make a mistake — you'll always have the option of backing up and changing your response.
When you’re logged in, be sure that the mobile line displayed is the one with the iPhone voicemail password you want to change. Then follow these steps: Navigate the website starting with: Phone/Device -> Reset Voice Mail Pin -> Highlight your mobile number -> Submit; Once again, you’ll see “Password Incorrect – Enter Voicemail Password.”
5. Use A Third-Party Voicemail App. While this may not work for all network carriers, it may be possible to install a third-party voicemail app. This could help you bypass any issues you have with calling your voicemail manually or with a bug-ridden carrier app.