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Yea, same issue with me on Att network.. Frozen screen on voicemail settings. I was not even able to call myself to change the voicemail. I had to reset voicemail password over myatt app. And after that I was able to acess my voicemail over the phone. Still I cant change voicemail over the phone. Hope this will help you reset your voicemail.
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Standard greeting with your name: "At the tone, please record your message to [name]."
Select "custom" and tap on "Record" in the bottom-right corner of the screen. Tap on "Stop" when you finish recording. Select "Play" to play back the message. If you are satisfied with your new message, select "Save" in the upper-right corner.
When leaving a voicemail, hanging up sends it. The other person listens to the exact same audio file that you recorded by leaving the voicemail on that automated system, which just so happens to be the same exact system playing back that audio file as output for the intended recipient.
We have added two different methods in the section because Verizon models are different and the options might differ as well.
Note: Your voicemail Personal IdentificationNumber (PIN) is similar to a password. Just like a passwordis required to receive email, your PIN must be entered eachtime you retrieve voicemail messages. Voicemail comeswith a default PIN which is the last 6-digits of youraccount number. How do you turn your voicemail off? Checking the voicemail settings and looking fora 'Turn Off' or 'Deactivate' option is a good firststep regardless of the type of phone you're using. If you find theright option, select it and the phone will turn off itsvoicemail function for you. What is the Voice app on Android?
2. Open the dial pad. Tap the dial pad icon near the bottom of the screen to bring up your phone's dial pad.
Extension users can dial voicemail feature code (default *2) on their phones to access their voicemails. To enhance the extension security, you can change the voicemail PIN on PBX web interface.
See the overview for more information on these greetings/messages. Call Handling section Greeting & Leave voicemail instruction : You will only see this option if you select Forward to voicemail in your call handling settings and disable the options to Allow callers to reach an operator and Allow caller to check voicemail .
i am sorry i am know help but that is the same with me…..did you figure it out?because i need to……
Website: https://www.sprint.com/en/support/solutions/device/change-your-sprint-personal-voicemail-greeting.html
Step 2. Tap “Voicemail”, and then tap “Greeting” in the upper left corner of the screen. If you’re using an eSIM with a second line, select a line first such as Primary, Secondary, 888-888-8888, etc.
4. For Sprint, select the three-dotted menu from the top right-hand corner then “Delete.”
I cannot get the visual voicemail to play so I can hear it. It is very, very low where you cannot make it out. I have my volume up all the way. I have the iPhone X cream.
Still, if you are unable to record a custom voicemail greeting on iPhone, then its time where the carrier comes in the picture then for their assistance and get it fixed, the custom voicemail not recording issue.