As I mentioned earlier, one of the common reasons why an iPhone won’t play voicemails is because the Phone app isn’t working properly. Closing and reopening the Phone app allows it to “shut down” and start again, which can sometimes fix a software glitch.
4. Toggle Cellular Service on and off. You can turn off and then turn on Cellular Service from Settings or Control Center. Launch Settings → Cellular → Toggle off Cellular Data → After 30 seconds, toggle it back on.
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Access to voicemail can also be obtained through the iPhone’s dial pad by pressing and holding down the 1 key until your phone calls your 10-digit phone number, or by pressing the voicemail icon, which can be found in the bottom right corner of the dial pad screen, as shown in the image below.
4. If you have a passcode to access your voicemail, you’ll be prompted to enter it into the dial pad now.
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Setting up a new voicemail message is the same on any iPhone that runs iOS 9 or higher. Use the steps below to set a custom iPhone voicemail message.
So far you probably had a generic voicemail greeting on your iPhone and want to change it to a personal voicemail greeting and with most carriers you don’t even need an additional voicemail recording app and can record a custom voicemail greeting directly on iPhone.
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4. Enter your voicemail password. If you have set a password lock for your voicemail account, you will be prompted to key it in. Use the dial pad to do so.
2. Set up your voicemail. Press and hold the 1 key or dial 123 on your device dial pad to call and connect to your voicemail. During the first time setup, you may be asked for your password.
Your voicemail message let people know they've reached the right person and reminds them of leaving a message after the beep. So if you get a new iPhone, you have no voicemail message. Or maybe you just haven't updated your voicemail greeting. Let's look at how to change and record voicemail greetings on iPhone.
1 - Dial *50 from your VoIP device to record an audio file, press any key to save the recording.
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1. Change your iPhone voicemail greeting using the Phone app on your device. The Phone app is the one with the white phone icon in a green box. For many users, this icon is one of the four permanent apps on the bottom of the screen.